B2B Strategy & Ops Architect for Enterprise Deployments

Everlab; Sydney; Hybrid; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Hybrid working model

Employee share option plan

Health program access

Job summary

Everlab in Sydney is seeking a Senior Associate for B2B Strategy & Operations to act as the operational engine of the B2B team, coordinating Sales, Product, Engineering, Clinical and Finance. You’ll configure products and contracts, implement new clients, and keep revenue reporting precise while rebuilding scalable processes as we scale.

You’ll own client implementations, run enterprise launches, and develop pricing models and program tiers with the team.

Qualifications

• 3–5 years in strategy & operations, consulting, or generalist roles in high-growth settings
• Strong analytical skills; able to build and interrogate commercial models
• Technical fluency; comfortable with engineers and product managers; write clear requirements
• Exceptional project management; manage multiple client launches and workstreams
• Commercial acumen with polished, client-facing communication; adaptable to pricing/production density
• Comfort with ambiguity and bias to action; multi-domain problem solver
• Genuine interest in health and preventive medicine

Responsibilities

• Act as the B2B team’s primary partner to Product and Engineering; translate requirements into specs
• Triage product issues and build SOPs and tooling for self-serve sales/support
• Design scalable processes for renewals and year-two programs
• Lead client implementations and enterprise launches; coordinate with care and security teams
• Own revenue reporting; ensure invoicing accuracy and data integrity
• Lead RFP/tender responses; model pricing and packaging; create sales enablement assets
• Build and maintain reporting dashboards and program playbooks

Skills

Strategic thinking

Analytical skills

Technical fluency

Project management

Commercial acumen

Adaptability

Healthtech interest

Tools

HubSpot

Hex dashboards

SQL/BI tools

Job description

Everlab in Sydney is seeking a Senior Associate for B2B Strategy & Operations to act as the operational engine of the B2B team, coordinating Sales, Product, Engineering, Clinical and Finance. You’ll configure products and contracts, implement new clients, and keep revenue reporting precise while rebuilding scalable processes as we scale.

You’ll own client implementations, run enterprise launches, and develop pricing models and program tiers with the team.