B2B Customer Service & Growth Catalyst

Broughton & Associates; City of Melbourne; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

On-Site Parking

Superannuation

Ongoing training and development

Job summary

Broughton & Associates is seeking a confident customer service professional to shift into an influential sales-support role for a well-established manufacturing client in Australia. You will partner with the Sales Manager on growth initiatives and handle both existing and new client sales queries.

The role focuses on sales efficiency, revenue maximisation, and participation in process automation and transformation projects.

Qualifications

• Inbound customer service in a manufacturing B2B environment is essential.
• Articulate communication skills are required.
• Relevant training/tertiary qualifications will be well regarded.

Responsibilities

• Partner with the Sales Manager in business growth and transformation.
• Handle existing and new client sales queries to drive revenue.
• Be part of sales efficiency and revenue maximisation.
• Input into process automation and business transformation projects.

Skills

Inbound customer service

Articulate communication

Education

Relevant training/tertiary qualifications

Job description

Broughton & Associates is seeking a confident customer service professional to shift into an influential sales-support role for a well-established manufacturing client in Australia. You will partner with the Sales Manager on growth initiatives and handle both existing and new client sales queries.

The role focuses on sales efficiency, revenue maximisation, and participation in process automation and transformation projects.