Growth-Driven Customer Sales Specialist

seek.com.au; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

seek.com.au is seeking a motivated Customer Growth & Sales Specialist to join a growing national business in Melbourne. You will engage with customers, identify opportunities, and connect them with the right products and solutions to grow their business.

You will spend your day speaking with customers, following up leads, and collaborating with internal teams to deliver a great customer experience and strong sales outcomes.

Qualifications

• Experience in sales, customer service or business development.
• Strong communication and relationship-building skills.
• Comfortable making outbound calls and following up leads.

Responsibilities

• Proactively contacting new and existing customers to identify sales opportunities.
• Build and maintain strong customer relationships.
• Identify opportunities to grow customer spend and engagement.
• Reach out to potential new customers and support onboarding.
• Follow up leads and opportunities to drive conversion.

Job description

CUSTOMER GROWTH & SALES SPECIALIST

Build relationships. Find opportunities. Drive customer growth.

We're looking for a motivated and commercially minded Customer Growth & Sales Specialist to join a growing national business.

This is an exciting opportunity for someone who enjoys speaking with customers, building relationships and finding opportunities to grow sales.
You'll work with both new and existing customers, understand their needs, identify opportunities and help connect them with the right products and solutions.

This role is about being proactive, reaching out to potential new customers, following up opportunities, building relationships and helping existing customers grow their business.

ABOUT THE ROLE

You'll play an important role in supporting customer growth and sales across the business.
You'll spend your day speaking with customers, identifying opportunities, following up leads and working closely with internal teams to create a great customer experience and deliver strong sales outcomes.
You'll also have the opportunity to build your sales skills, develop your industry knowledge and gain valuable experience within a growing national business.

WHAT YOU'LL BE DOING

• Proactively contacting new and existing customers to identify sales opportunities
  • Building and maintaining strong customer relationships
  • Identifying opportunities to grow customer spend and engagement
  • Reaching out to potential new customers and supporting the onboarding process
  • Following up leads and opportunities to drive conversion
  • Understanding customer needs and recommending suitable products and solutions
  • Making outbound calls and having regular conversations with customers
  • Working closely with internal Sales, Customer Service, Warehouse and Logistics teams
  • Keeping customer information and activity up to date in CRM systems
  • Identifying opportunities to improve the customer journey and sales process
  • Supporting the wider team to achieve customer growth and sales targets

ABOUT YOU

We're looking for someone who is confident, proactive and enjoys having conversations with customers.
You'll be someone who:

• Is confident speaking with customers over the phone
  • Enjoys sales, relationship building and finding new opportunities
  • Is comfortable making outbound calls and following up leads
  • Has a natural ability to build rapport with different people
  • Is commercially minded and motivated by achieving results
  • Is organised and able to manage multiple priorities
  • Is proactive and takes ownership of their work
  • Is confident using technology and CRM systems
  • Is eager to learn and develop their sales career

Previous experience in sales, customer service, business development, FMCG, wholesale, hospitality or a similar environment will be highly regarded.
We're also open to people who may not have traditional sales experience but have the right attitude, confidence and drive to learn.

WHY JOIN US?

• Join an established and growing national business
  • Be part of a team focused on customer growth and sales
  • Work with a wide range of customers across the hospitality and liquor industries
  • Build valuable sales and commercial experience
  • Ongoing training, learning and development
  • Genuine career progression opportunities
  • Opportunities to attend industry events, brand activations and exclusive experiences
  • Get exposure to exclusive industry events and experiences across the beverage and hospitality industry
  • Competitive salary package
  • Staff discounts and additional employee benefits
  • Work alongside experienced and supportive teams

ABOUT THE BUSINESS

We're an established national beverage wholesaler with more than 30 years of experience, supporting hospitality venues and independent retailers across Australia.
With a large portfolio of products and customers across the country, the business continues to grow and invest in its people, customers and technology.
This is a great opportunity for someone who wants to build their sales experience, develop their commercial skills and grow their career within a successful national business.

APPLY NOW

If you're confident speaking with customers, enjoy sales and want an opportunity where you can learn, grow and make an impact, we'd love to hear from you.

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