Aviation Workforce Planner: Optimize Security Rosters

Adelaide Airport Limited; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Job summary

Adelaide Airport Limited is seeking an experienced Workforce Planner to join the Airport Operations team. You will develop workforce plans, optimise rosters and analyse performance to meet regulatory and customer service expectations.

Reporting to the Security Services Manager, you will collaborate with stakeholders, monitor KPIs and drive continuous improvement in a 24/7 aviation environment. This on‑site role requires 3–5 years in related planning and AVSEC experience.

Qualifications

• Minimum 3-5 years' experience in workforce planning, rostering, scheduling or a similar operational planning role
• Demonstrated experience developing and managing workforce plans in a complex operational environment
• Strong analytical and data interpretation skills with ability to identify trends and provide practical recommendations
• Experience managing workforce data, reporting and system governance
• Demonstrated experience engaging and influencing a broad range of stakeholders

Responsibilities

• Develop, maintain and continuously optimise workforce plans to ensure appropriate resourcing levels are maintained across security screening operations
• Monitor workforce requirements to balance operational demand, compliance obligations, customer experience and cost efficiency
• Support day‑of‑operations planning by providing deployment plans and resourcing instructions to operational teams
• Collaborate with stakeholders to ensure workforce plans align with operational priorities and regulatory requirements
• Monitor passenger throughput, queue times, workforce performance and operational KPIs to identify trends and improvement opportunities
• Analyse workforce and operational data to support decision‑making, forecasting and reporting
• Maintain accurate workforce records and data integrity across relevant systems
• Support investigations, operational reviews and customer complaints by providing workforce insights and operational analysis
• Drive continuous improvement initiatives focused on workforce optimisation, operational efficiency and customer outcomes

Skills

Workforce planning

Rostering

Scheduling

Data analysis

Excel

Education

Certificate II in Transport Security Protection

Tools

Workforce management systems

Forecasting tools

Job description

Adelaide Airport Limited is seeking an experienced Workforce Planner to join the Airport Operations team. You will develop workforce plans, optimise rosters and analyse performance to meet regulatory and customer service expectations.

Reporting to the Security Services Manager, you will collaborate with stakeholders, monitor KPIs and drive continuous improvement in a 24/7 aviation environment. This on‑site role requires 3–5 years in related planning and AVSEC experience.