Aviation Ground Ops Workforce Planner

Swissport International AG; City of Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive remuneration

On-site parking

Career advancement

Leave accrual

Training and ongoing support

Job summary

Swissport International AG in Melbourne, Australia is seeking a Workforce Coordinator to optimize rostering and allocate staff based on flight schedules and workloads. You will plan rosters up to 72 hours in advance, coordinate daily resources, and work with Duty Managers to communicate plans to the team.

You should have aviation ground handling experience or workforce planning knowledge, strong problem-solving and administrative skills, and be capable of autonomous, proactive work in a

Qualifications

• Aviation ground handling experience and knowledge of workforce planning or allocation.
• Strong problem-solving skills and attention to detail.
• Proficiency in administrative tasks and computer software usage (email, Word, Excel).
• Excellent interpersonal and written/oral communication abilities.

Responsibilities

• Review and plan rosters up to 72 hours in advance, ensuring coverage based on schedules, load factors, and baggage/freight loads.
• Coordinate and monitor daily resources, allocating tasks for coverage of off-schedule flights, bay changes, and disruption events.
• Collaborate with Duty Managers, Supervisors and staff to keep the team informed of plans and activities.
• Create and update allocation sheets reflecting initial and updated rosters and communicate to workforce.
• Develop and publish aircraft towing plans.
• Provide ad-hoc coverage for resource shortages through reallocation, call-ins or extra hours.
• Manage fatigue principles, work patterns, qualifications/experience and leave.
• Review timesheets for accuracy and prepare manpower reports.
• Continuously identify efficient and safe ways to cover work and meet objectives.

Skills

Aviation ground handling

Workforce planning

Problem solving

Administrative tasks

Excel

Word

Email communication

Interpersonal communication

Autonomy

Tools

Microsoft Word

Microsoft Excel

Job description

Swissport International AG in Melbourne, Australia is seeking a Workforce Coordinator to optimize rostering and allocate staff based on flight schedules and workloads. You will plan rosters up to 72 hours in advance, coordinate daily resources, and work with Duty Managers to communicate plans to the team.

You should have aviation ground handling experience or workforce planning knowledge, strong problem-solving and administrative skills, and be capable of autonomous, proactive work in a