Aviation Workforce Planner

Swissport; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

On-site parking

Training and development

Career progression

Leave accrual

Job summary

Swissport Australia is seeking a Workforce Coordinator in Melbourne to manage rostering and staffing for flight operations, adjusting allocations based on schedules, load factors, and disruptions.

You will plan rosters up to 72 hours in advance, coordinate daily resources with Duty Managers, and publish allocation and towing plans while ensuring fatigue management and accurate timesheets.

Qualifications

• Aviation ground handling experience, preferably with knowledge of workforce planning or allocation.
• Strong problem-solving skills and attention to detail.
• Proficiency in administrative tasks and computer software/system usage, including email, Word, and Excel.
• Excellent interpersonal skills with the ability to communicate effectively with peers.
• Effective planning, time management, and organizational skills.
• Excellent written and oral communication abilities.
• Ability to work autonomously with minimal direction, demonstrating initiative and motivation.

Responsibilities

• Review and plan rosters up to 72 hours in advance, ensuring effective coverage based on key work drivers such as schedules, load factors, and baggage/freight loads.
• Coordinate and monitor daily resources, allocating tasks to ensure coverage of off-schedule flights, bay changes, and disruption events.
• Collaborate with Duty Managers, Supervisors, and other key staff to keep the team informed of plans and operational activities.
• Create and update allocation sheets to reflect initial and updated plans and communicate these to the workforce.
• Develop and publish aircraft towing plans.
• Provide ad-hoc coverage for resource shortages through reallocation of available resources, call-ins, or additional hours allocation.
• Manage fatigue principles, work patterns, qualifications/experience, and leave effectively.
• Review timesheets for accuracy and prepare reports on manpower usage, roster variances, challenges, and coverage issues.
• Continuously identify the most efficient and safe ways to cover work and meet service objectives proactively.

Skills

Aviation ground handling

Workforce planning

Problem solving

Administrative tasks

Microsoft Word

Microsoft Excel

Interpersonal skills

Time management

Organization

Written communication

Oral communication

Autonomy

Tools

Microsoft Excel

Microsoft Word

Job description

Swissport Australia is seeking a Workforce Coordinator in Melbourne to manage rostering and staffing for flight operations, adjusting allocations based on schedules, load factors, and disruptions.

You will plan rosters up to 72 hours in advance, coordinate daily resources with Duty Managers, and publish allocation and towing plans while ensuring fatigue management and accurate timesheets.