Aviation Workforce Planner

Swissport; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

On-site parking

Career advancement

Annual & personal leave

Training & support

Job summary

Swissport Workforce Coordinator role in Australia requires monitoring flight schedules and adjusting staff rosters for day-of operations and the 72-hour horizon, in a busy airport environment.

You will review rosters, allocate resources, and collaborate with Duty Managers to ensure safe, efficient coverage while tracking hours, fatigue rules, and performance metrics. This position demands strong administrative and communication skills.

Qualifications

• Aviation ground handling experience, preferably with knowledge of workforce planning or allocation.
• Strong problem-solving and attention to detail.
• Proficiency in administrative tasks and computer software usage (email, Word, Excel).
• Excellent interpersonal and written/oral communication abilities.
• Ability to plan, manage time, and work autonomously.

Responsibilities

• Review and plan rosters up to 72 hours in advance based on schedules and workloads.
• Coordinate and monitor daily resources, covering disruptions and off-schedule flights.
• Collaborate with Duty Managers and Supervisors to communicate plans to the team.
• Create and update allocation sheets and aircraft towing plans as needed.
• Provide ad-hoc coverage through reallocation, call-ins or extra hours.
• Manage fatigue, leave, qualifications/experience, and overall staffing efficiency.
• Review timesheets and prepare reports on manpower usage and coverage issues.
• Identify efficient and safe ways to cover work and meet service objectives.

Skills

Aviation ground handling

Workforce planning

Problem solving

Administrative skills

Interpersonal skills

Planning & organisation

Communication skills

Autonomy

Tools

Excel

Word

Email

Job description

Swissport Workforce Coordinator role in Australia requires monitoring flight schedules and adjusting staff rosters for day-of operations and the 72-hour horizon, in a busy airport environment.

You will review rosters, allocate resources, and collaborate with Duty Managers to ensure safe, efficient coverage while tracking hours, fatigue rules, and performance metrics. This position demands strong administrative and communication skills.