Aviation Operations Controller: Real-Time Flight Coordination

Toll Group; Sydney; On-site; AUD 90,000 - 110,000; Full time

Job summary

Toll Group in Sydney Olympic Park / Bankstown NSW is seeking two Operations Controllers to join our National Operations Centre. You will monitor, coordinate and optimise daily flight operations across our aeromedical and aviation network in a fast-paced, high-reliability environment.

This role involves crewing and rostering, disruption management and stakeholder coordination with internal teams, leadership, crew and external partners.

Qualifications

• Experience in aviation, operations control, logistics, or scheduling environments.
• Exposure to rostering or crewing systems (Air Maestro) highly desirable.
• Excellent communication and stakeholder management capability.
• Strong problem-solving skills with the ability to operate under pressure.
• High attention to detail and organisational capability.
• Ability to work a full rotating 24/7 roster.

Responsibilities

• Live Operations Control: Manage daily flight operations across the network.
• Monitor and maintain operational schedule integrity.
• Lead disruption management and coordinate recovery activities.
• Crewing & Rostering: Manage crew allocation across live operations and forward planning.
• Adjust rosters as required and proactively resolve gaps or conflicts.
• Communication & Coordination: Act as the central point of coordination between key stakeholders.
• Liaise closely with internal operations teams, leadership, crew and external partners.
• Ensure clear, timely communication during operational disruptions or escalations.
• About You: You are a proactive and resilient operations professional who thrives in a fast-paced, high-pressure environment.
• You bring strong coordination skills, sound judgment and the ability to make timely decisions that support safety and service delivery.

Skills

Aviation operations

Scheduling

Rostering systems

Communication

Stakeholder management

Disruption management

Problem solving

Attention to detail

Shift work

Tools

Air Maestro

Job description

Toll Group in Sydney Olympic Park / Bankstown NSW is seeking two Operations Controllers to join our National Operations Centre. You will monitor, coordinate and optimise daily flight operations across our aeromedical and aviation network in a fast-paced, high-reliability environment.

This role involves crewing and rostering, disruption management and stakeholder coordination with internal teams, leadership, crew and external partners.