Aviation Customer Delivery Supervisor - Lead On-Time Ops

dnata catering and retail; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

5 weeks leave

Free meals

Free parking

Career development

Retailer discounts

Wellbeing resources

Job summary

dnata catering & retail in Sydney is seeking an experienced Customer Delivery Supervisor. You will support the Customer Delivery Manager, oversee daily aircraft catering logistics, ensuring meals, equipment and supplies are delivered safely, accurately and on time in a fast-paced aviation environment.

You will lead daily operations, coordinate teams, manage rostering and scheduling, brief the crew, monitor vehicle operations and drive safety and compliance across the operation.

Qualifications

• Experience in a supervisory role within airline operations or other high-volume operational environments.
• Strong leadership and people-management capabilities in fast-paced settings.
• Experience with workforce planning, rostering and scheduling.

Responsibilities

• Lead daily Customer Delivery operations and ensure on-time aircraft servicing.
• Coordinate operational teams to meet service, safety and customer requirements.
• Manage rostering, workforce planning and labour utilisation.
• Conduct team briefings and support performance, training and development activities.
• Monitor vehicle operations, maintenance compliance and safe driving practices.
• Investigate delays, incidents and operational issues, implementing corrective actions.
• Ensure compliance with safety, security, aviation and company standards.

Skills

Supervisory experience

Airline operations

Workforce planning

Rostering

Safety compliance

Communication skills

Job description

dnata catering & retail in Sydney is seeking an experienced Customer Delivery Supervisor. You will support the Customer Delivery Manager, oversee daily aircraft catering logistics, ensuring meals, equipment and supplies are delivered safely, accurately and on time in a fast-paced aviation environment.

You will lead daily operations, coordinate teams, manage rostering and scheduling, brief the crew, monitor vehicle operations and drive safety and compliance across the operation.