Autonomy-Driven Medical Practice Administrator

Qprac Solutions; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

QPrac Solutions is recruiting on behalf of a solo specialist practice in Camperdown for an experienced Senior Practice Administrator to oversee day-to-day administration, clinic preparation and patient coordination.

You will work with a supportive specialist and remote Practice Manager, enjoy autonomy, flexible WFH arrangements, and opportunities to enhance practice systems, while attending occasional clinics and maintaining a high standard of care and organisation.

Qualifications

• Experience in specialist medical administration or medical reception.
• Excellent written and verbal communication.
• Warm, empathetic approach to patients.
• Strong organisational skills and attention to detail.
• Ability to work autonomously and manage own workload.
• Initiative and proactive task management.
• Professionalism, discretion and sound judgement.
• Reliable and long-term commitment to the practice.
• Comfort with technology and learning new systems.

Responsibilities

• Manage patient calls, emails, correspondence and appointment enquiries.
• Coordinate appointments, follow-ups and telehealth calls.
• Prepare for clinics with pathology, imaging, referrals and clinical information.
• Attend clinics in Sydney (generally 1 per week).
• Follow up outstanding results with patients and providers.
• Confirm attendance and monitor referral requirements.
• Provide warm and professional reception during face-to-face clinics.
• Update patient records and post-clinic administration.
• Coordinate pre-operative requirements and documentation.
• Support post-operative patient communications.
• Liaise with the specialist, Practice Manager and other providers.
• Assist with seminars and practice initiatives.
• Identify opportunities to improve practice systems and processes.

Skills

Medical administration

Medical reception

Communication skills

Organisation

Autonomous work

IT proficiency

Tools

Gentu

Job description

QPrac Solutions is recruiting on behalf of a solo specialist practice in Camperdown for an experienced Senior Practice Administrator to oversee day-to-day administration, clinic preparation and patient coordination.

You will work with a supportive specialist and remote Practice Manager, enjoy autonomy, flexible WFH arrangements, and opportunities to enhance practice systems, while attending occasional clinics and maintaining a high standard of care and organisation.