Automotive Service Manager - Lead Workshop & Growth

Yakr Pty Ltd; Mount Pleasant; Sur place; AUD 85 000 - 95 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Career progression opportunities

Supportive team environment

Live and work in Mackay, Queensland

Résumé du poste

Mackay City Auto Group, recruiting through Yakr Pty Ltd, seeks an experienced Automotive Service Manager to lead a high-performing workshop team in Mackay, QLD. The role combines managing service and technical activities with delivering outstanding customer outcomes.

Competitive remuneration is offered with clear career progression in a respected dealership group, located at 6 Kay Court, Mackay. Ideal candidates bring strong leadership and a solid technical background in automotive systems.

Qualifications

• Proven experience in automotive service management or a similar leadership role.
• Strong technical background with expertise in automotive systems and diagnostics.
• Excellent organisational and communication skills.
• Leadership qualities with the ability to inspire and guide a team.
• Commitment to delivering outstanding customer service.

Responsabilités

• Uphold dealership and manufacturer standards in the service department.
• Ensure high-quality output and meet or exceed customer expectations.
• Oversee, supervise and control all service and technical activities.
• Provide technical guidance to Workshop Controllers and Technicians.
• Lead and give feedback to workshop team and supervisory staff.
• Monitor customer service standards and drive continuous improvement.
• Coordinate with Workshop Controllers for efficient labour allocation.
• Inspect and road test vehicles to meet manufacturer and customer requirements.
• Ensure work is completed correctly the first time with high quality and efficiency.
• Maintain strong customer relations and address escalated issues.

Connaissances

Service management

Leadership

Diagnostics

Customer service

Communication

Description du poste

Mackay City Auto Group, recruiting through Yakr Pty Ltd, seeks an experienced Automotive Service Manager to lead a high-performing workshop team in Mackay, QLD. The role combines managing service and technical activities with delivering outstanding customer outcomes.

Competitive remuneration is offered with clear career progression in a respected dealership group, located at 6 Kay Court, Mackay. Ideal candidates bring strong leadership and a solid technical background in automotive systems.