Automotive Service Advisor — Growth, Bonus & Stable Full-Time

Daimler Trucks Adelaide; Adelaide; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Competitive pay package

Job security & stability

Brand exposure to Mercedes‑Benz, Freig

Career progression across 22 locations

Employee discounts & wellbeing program

Job summary

Daimler Trucks Adelaide is hiring a Service Advisor to be the friendly face of our Service Department, guiding customers from initial contact to service completion. You will coordinate bookings, communicate clearly, and work closely with technicians to ensure timely, quality work.

This full-time role offers stable hours, a positive team environment, and opportunities within Velocity Vehicle Group’s nationwide network of brands.

Qualifications

• Must be a people person who enjoys helping customers.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Be the first point of contact for customers in person, on the phone, and via email.
• Coordinate service bookings and repairs with the workshop team.
• Provide proactive, clear updates to customers at each stage of service.
• Collaborate with technicians to ensure timely and quality work.
• Build lasting customer relationships through personalized service.

Skills

Customer empathy

Communication

Organization

Team player

Job description

Daimler Trucks Adelaide is hiring a Service Advisor to be the friendly face of our Service Department, guiding customers from initial contact to service completion. You will coordinate bookings, communicate clearly, and work closely with technicians to ensure timely, quality work.

This full-time role offers stable hours, a positive team environment, and opportunities within Velocity Vehicle Group’s nationwide network of brands.