Automotive Parts Specialist — Tech Support & Sales

GPC Asia Pacific; Melbourne; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Discounts across GPC AP businesses’

Employee reward & recognition programs

Work-life balance

Ongoing training and career developmen

A safe and inclusive team environment

Employee Assistance Program

Parental leave top-up allowance

Job summary

Repco Automotive Parts Interpreters are experts who provide technical support to trade and retail customers, using their automotive parts and mechanical knowledge. You will build strong customer relationships, use up-to-date product information to problem-solve, and maximise sales while delivering genuine service in a busy phone-based environment.

You'll join a team within GPC Asia Pacific, with a focus on safety, training, career development and a supportive, inclusive culture.

Qualifications

• Provide technical support to trade and retail customers using automotive parts knowledge.
• Build effective customer relationships and communicate solutions.

Responsibilities

• Provide technical support to trade & retail customers, using their expert automotive parts/mechanical knowledge
• Build effective customer relationships
• Use up-to-date product information to problem-solve and maximise sales
• Provide genuine service and create lasting impressions for customers
• Enjoy working in a busy phone-based customer service role
• Be safety aware and support a safe work environment

Job description

Repco Automotive Parts Interpreters are experts who provide technical support to trade and retail customers, using their automotive parts and mechanical knowledge. You will build strong customer relationships, use up-to-date product information to problem-solve, and maximise sales while delivering genuine service in a busy phone-based environment.

You'll join a team within GPC Asia Pacific, with a focus on safety, training, career development and a supportive, inclusive culture.