Automotive Parts Interpreter & Trade Support

GPC Asia Pacific Group; Logan City; Remote; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Brand discounts across GPC AP

Rewards program

Work-life balance

Training & development

Inclusive team

EAP

Parental leave top-up

Volunteer leave

Job summary

Repco Automotive Parts Interpreters are experts who provide technical support to trade and retail customers, leveraging their automotive parts knowledge to solve problems and maximise sales.

In a busy, phone-based environment, you will build strong customer relationships while delivering genuine service. A safety mindset, computer proficiency, and a flexible schedule are essential for success.

Qualifications

• Provide automotive parts or mechanical expertise.
• Experience in customer service and sales.
• Strong communication and problem-solving skills.
• Comfort sharing knowledge with customers.
• Proficient with computers and software.
• Reliable team player with flexible availability and a manual license preferred.

Responsibilities

• Provide technical support to trade and retail customers using automotive parts knowledge.
• Build effective customer relationships.
• Use up-to-date product information to problem-solve and maximise sales.
• Deliver genuine service and create lasting impressions for customers.
• Work in a busy phone-based customer service role.
• Ensure safety and maintain safe work environment.

Skills

Automotive parts knowledge

Customer service

Sales experience

Communication skills

Problem solving

Computer skills

Teamwork

Flexibility

Driver's license

Tools

CRM software

MS Office

Job description

Repco Automotive Parts Interpreters are experts who provide technical support to trade and retail customers, leveraging their automotive parts knowledge to solve problems and maximise sales.

In a busy, phone-based environment, you will build strong customer relationships while delivering genuine service. A safety mindset, computer proficiency, and a flexible schedule are essential for success.