Automotive Parts Interpreter & Customer Support Pro

Repco; Brisbane; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Discounts across all GPC AP businesses

Employee reward & recognition programs

Work-life balance

Ongoing training and careerDevelopment

Safe and inclusive team environment

Employee Assistance Program

Parental leave top-up allowance

Job summary

Repco Indooroopilly is seeking an Automotive Parts Interpreter for a full-time role. You will provide technical support to trade and retail customers, build strong relationships, and use up-to-date product knowledge to solve problems and maximise sales.

This busy, phone-based role requires a safety mindset and a proactive, team-oriented approach. You will work in a fast-paced environment, with opportunities for training, career development, and a supportive, inclusive team culture.

Qualifications

• Have a safety mindset and always strive to provide the safest work environment
• Demonstrate automotive parts or mechanical experience
• Be a passionate customer service expert with some sales experience
• Be comfortable sharing knowledge; communicate technically and non-technically
• Be a natural problem solver who is solutions focused
• Experienced using computers / computer programs
• Be proactive and driven, able to work in a team or independently
• Have flexible availability and hold a valid driver's licence (manual preferred)
• Be available to work agreed schedule, with flexibility to work other days

Responsibilities

• Provide technical support to trade & retail customers using automotive parts knowledge
• Build effective customer relationships
• Use up-to-date product information & knowledge to problem-solve, and maximise sales
• Are committed to providing genuine service, creating lasting impressions for customers
• Enjoy working in a busy phone-based customer service role

Skills

Automotive parts knowledge

Customer service

Sales experience

Communication skills

Problem solving

Computer literacy

Team player / independent

Job description

Repco Indooroopilly is seeking an Automotive Parts Interpreter for a full-time role. You will provide technical support to trade and retail customers, build strong relationships, and use up-to-date product knowledge to solve problems and maximise sales.

This busy, phone-based role requires a safety mindset and a proactive, team-oriented approach. You will work in a fast-paced environment, with opportunities for training, career development, and a supportive, inclusive team culture.