Automotive Parts Expert - Trade & Tech Support

Genuine Parts Company; Logan City; Presencial; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive discounts across all GPC AP

Work-life balance

Ongoing training and career develop

Safe and inclusive team environment

Employee Assistance Program

Parental leave top-up allowance

Paid volunteer leave

Descripción de la vacante

Repco, a division of GPC Asia Pacific, is seeking an Automotive Parts Interpreter/Support role in Australia. You will provide technical support to trade and retail customers, share automotive knowledge, and build strong customer relationships while using up-to-date product information to problem-solve and maximise sales.

You’ll be comfortable communicating in technical and non-technical terms, be a proactive team player with safety in mind, and able to work in a fast-paced phone-based

Formación

• Have a safety mindset and strive for a safe work environment.
• Demonstrate automotive parts or mechanical experience.
• Be a passionate customer service expert with some sales experience.
• Communicate knowledge in both technical and non-technical terms.
• Be a proactive, solutions-focused problem solver.
• Experienced using computers or computer programs.
• Be a team player who can also work independently.
• Flexible availability and hold a valid driver’s licence (manual preferred).
• Be available to work the agreed schedule with flexibility for other days.
• Note: role involves lifting, bending, climbing and safe driving.

Responsabilidades

• Provide technical support to trade and retail customers using automotive knowledge.
• Build effective customer relationships.
• Use up-to-date product information to problem-solve and maximise sales.
• Provide genuine service and create lasting impressions for customers.
• Enjoy working in a busy phone-based customer service role.
• Maintain a safe work environment and promote safety.

Conocimientos

Automotive knowledge

Customer service

Sales experience

Communication skills

Problem solving

Computer literacy

Herramientas

Computer programs

Descripción del empleo

Repco, a division of GPC Asia Pacific, is seeking an Automotive Parts Interpreter/Support role in Australia. You will provide technical support to trade and retail customers, share automotive knowledge, and build strong customer relationships while using up-to-date product information to problem-solve and maximise sales.

You’ll be comfortable communicating in technical and non-technical terms, be a proactive team player with safety in mind, and able to work in a fast-paced phone-based