Automotive Parts Interpreter | Trade Support & Sales Lead

Repco; Queensland; On-site; AUD 55,000 - 85,000; Full time

Benefits offered by this job

Attractive discounts across GPC AP

Employee reward & recognition programs

Work-life balance

Ongoing training and careerdevelopment

Safe and inclusive team environment

Parental leave top-up allowance

Paid volunteer leave

Job summary

Repco is seeking an Automotive Parts Interpreter to assist DIY and trade customers with technical product support and sales, leveraging automotive parts knowledge to resolve issues and maximize store performance.

In this busy phone-based role you will build lasting customer relationships, provide accurate product guidance, and share up-to-date information while working with team members to deliver exceptional service and safety.

Qualifications

• Have automotive parts knowledge and customer service experience.
• Ability to sell while providing accurate product guidance.
• Comfortable communicating technical information to non-technical customers.

Responsibilities

• Provide technical support to DIY and trade customers over the phone and in-store.
• Build effective customer relationships and maximise sales.
• Use up-to-date product information to problem-solve for customers.
• Deliver genuine service and maintain safety in a busy environment.

Skills

Automotive parts knowledge

Customer service

Sales experience

Communication skills

Tools

CRM software

MS Office

Job description

Repco is seeking an Automotive Parts Interpreter to assist DIY and trade customers with technical product support and sales, leveraging automotive parts knowledge to resolve issues and maximize store performance.

In this busy phone-based role you will build lasting customer relationships, provide accurate product guidance, and share up-to-date information while working with team members to deliver exceptional service and safety.