Automotive Parts Interpreter

Mitsubishi Motors Pilbara; Newman; Presencial; AUD 55.000 - 69.000; Jornada completa

Descripción de la vacante

Mitsubishi Motors Pilbara is seeking a reliable Automotive Parts Interpreter to join our team. This role handles quotations and customer inquiries for all brands offered by our dealership, ensuring accurate stocking and timely delivery.

You will manage part orders, ETAs, and stock, work with shop teams, and support smooth workshop operations with precise record-keeping and professional service.

Formación

• Previous experience as a Parts Interpreter with automotive parts knowledge.
• Excellent customer service and professional communication.
• Strong organisational skills and attention to detail for quotations and stock.
• Able to use computer systems and maintain records.

Responsabilidades

• Prepare accurate quotes for customers and internal departments.
• Respond promptly to inquiries to maintain relationships and repeat business.
• Update customers on part availability and ETAs.
• Order parts and accessories for upcoming deliveries and bookings.
• Unpack incoming freight and receipting invoices into stock.
• Bin and store parts in designated locations.
• Pre-pick parts to meet daily workshop needs.
• Book parts to relevant repair orders.
• Local collection and delivery of parts when required.

Conocimientos

Automotive parts knowledge

Customer service

Organisational skills

Attention to detail

Computer systems

Descripción del empleo

About Us

At Mitsubishi Motors Pilbara, we've proudly served Karratha and the surrounding region since 2018, offering exceptional service and a wide range of new and used Mitsubishi vehicles. Our modern showroom and dedicated team creates a welcoming environment for customers and staff alike.

We are a family-owned, multi-award-winning dealership, recognized for excellence in sales, service, and customer satisfaction. We actively support our local community, charities, and sporting clubs, and we're committed to providing a professional and caring experience for every customer.

About the Role

We're looking for a reliable and skilled Automotive Parts Interpreter to join our friendly team. This position does not serve only Mitsubishi brand but all brands offered by our growing dealership.

In this role, you will carry out the following duties:

• Preparing accurate parts quotations for customers and internal departments.
• Handling customer enquiries promptly and professionally to maintain good customer relationships and encourage repeat business.
• Keeping customers updated on parts availability and estimated arrival times (ETAs).
• Ordering parts and accessories based on upcoming deliveries and scheduled customer service bookings.
• Unpacking incoming freight and receipting invoices and delivered items into stock.
• Bining and storing parts and accessories in their designated locations.
• Pre-picking parts and accessories to meet daily job and workshop requirements.
• Booking parts and accessories to the relevant repair orders.
• Carrying out local collection and delivery of parts when required.

About You

To be successful in this role, you will have the following skillset and qualifications:

• Previous experience as a Parts Interpreter, with a good understanding of automotive parts.
• Excellent customer service and communication skills, with a professional phone manner.
• Good organisational skills and attention to detail when handling quotations, orders and stock.
• Ability to use computer systems and maintain accurate records.
• Ability to work independently and as part of a team in a busy workshop environment.

Salary: $40 - $50 per hour, commensurate with skills and experience.