Parts Interpreter

Grand Prix Auto Group; Narangba; On-site; AUD 50,000 - 65,000; Full time

Job summary

Grand Prix Narangba is seeking a skilled Parts Interpreter to join our team in Narangba, QLD. You will bridge customers, technicians and inventory to identify parts, interpret specifications, and coordinate accurate orders.

As a full-time role in a dynamic automotive operation, you will navigate catalogs and databases, verify part numbers and availability, and provide clear technical guidance while delivering excellent customer service.

Qualifications

• Proven experience as a Parts Interpreter, Parts Advisor, or similar role within the automotive industry.
• Strong knowledge of vehicle systems, components, and part identification across various makes and models.
• Proficiency with automotive parts management software and computer systems.
• Excellent technical aptitude with the ability to read and interpret technical documentation and specifications.
• Outstanding communication skills, both written and verbal, with the ability to explain complex technical information clearly.
• Meticulous attention to detail and accuracy when handling part numbers and specifications.
• Strong customer service orientation and ability to work effectively with diverse stakeholders.
• Problem-solving skills and the ability to work independently and as part of a team.
• Organisational skills with the ability to manage multiple requests and prioritise effectively.
• A valid driver's licence would be advantageous.
• Relevant automotive qualifications or certifications are desirable but not essential if you possess strong practical experience.

Responsibilities

• Identify and interpret vehicle specifications and parts requirements from customer requests and work orders.
• Search and navigate parts catalogues, computer systems, and technical databases to locate correct parts information.
• Communicate with customers, technicians, and service advisors to clarify parts requirements and specifications.
• Verify part numbers, compatibility, and availability across inventory management systems.
• Process parts orders accurately and efficiently, ensuring correct quantities and delivery specifications.
• Maintain detailed records of parts requests, orders, and customer interactions.
• Provide technical advice to customers and internal staff regarding part applications and compatibility.
• Manage parts inventory organisation and stock control procedures.
• Ensure compliance with automotive industry standards and company policies.
• Contribute to a professional and welcoming environment for customers and colleagues.

Skills

Parts interpreter experience

Automotive knowledge

Communication skills

Attention to detail

Customer service

Problem solving

Organisational skills

Driver's licence

Automotive qualifications

Tools

Parts management software

Job description

Grand Prix Narangba is seeking a skilled Parts Interpreter to join our dynamic team on a full-time basis in Narangba, QLD 4504. As a Parts Interpreter, you will play a crucial role in our automotive operation, serving as the vital link between customers, technicians, and our inventory management systems. This position is essential to ensuring efficient parts identification, ordering, and delivery, whilst maintaining exceptional customer service standards. You will be responsible for accurately interpreting technical specifications, vehicle requirements, and service requests to provide the right parts solutions every time.

Key responsibilities

Identify and interpret vehicle specifications and parts requirements from customer requests and work orders

Search and navigate parts catalogues, computer systems, and technical databases to locate correct parts information

Communicate with customers, technicians, and service advisors to clarify parts requirements and specifications

Verify part numbers, compatibility, and availability across inventory management systems

Process parts orders accurately and efficiently, ensuring correct quantities and delivery specifications

Maintain detailed records of parts requests, orders, and customer interactions

Provide technical advice to customers and internal staff regarding part applications and compatibility

Manage parts inventory organisation and stock control procedures

Ensure compliance with automotive industry standards and company policies

Contribute to a professional and welcoming environment for customers and colleagues

What we're looking for

Proven experience as a Parts Interpreter, Parts Advisor, or similar role within the automotive industry

Strong knowledge of vehicle systems, components, and part identification across various makes and models

Proficiency with automotive parts management software and computer systems

Excellent technical aptitude with the ability to read and interpret technical documentation and specifications

Outstanding communication skills, both written and verbal, with the ability to explain complex technical information clearly

Meticulous attention to detail and accuracy when handling part numbers and specifications

Strong customer service orientation and ability to work effectively with diverse stakeholders

Problem-solving skills and the ability to work independently and as part of a team

Organisational skills with the ability to manage multiple requests and prioritise effectively

A valid driver's licence would be advantageous

Relevant automotive qualifications or certifications are desirable but not essential if you possess strong practical experience

About us

Grand Prix Narangba is a leading automotive service and parts provider serving the Greater Brisbane community and surrounding areas. We are committed to delivering exceptional quality, reliability, and customer service across all our operations. Our team is dedicated to maintaining the highest standards in automotive expertise and parts provision. We pride ourselves on creating a supportive work environment where our staff can develop their skills and contribute meaningfully to our continued success.

What we offer

Competitive remuneration package reflective of your experience and qualifications

Full-time employment with job security and stability

Opportunities for professional development and skills advancement within the automotive industry

A supportive team environment with experienced colleagues

Ongoing training to keep you current with industry developments and new parts systems

A professional workplace with modern facilities and tools

The chance to build a rewarding career in the automotive trades sector