Audiology Retail Lead - Path to Clinic Manager (Mt Ommaney)

Specsavers

Brisbane

On-site

AUD 52,000 - 76,000

Full time

13 days ago

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Benefits offered by this job

No Weekend Work
Two Free pairs of glasses per year
Birthday and Volunteer Leave
30% Family & Friends discount for GLAS
Health & wellbeing support through our
Specsavers Perks with 500+ retailers
Work-life balance and permanent job

Job summary

Specsavers Audiology is hiring at Mt Ommaney, QLD for a Retail Assistant / Clinic Manager. You will be the first contact for audiology customers, handle enquiries, guide pre-screening tests, troubleshoot devices, and support day-to-day clinic operations.

The role includes leading training for the retail team and progressing to Clinic Manager through our training program. The position offers a set Monday–Friday roster with no weekend work, full Audiology training, and opportunities for growth

Qualifications

  • Experience in fast-paced retail/customer service environments.
  • Interest or experience in audiology is desirable but not required.
  • Strong interpersonal and communication skills with empathy.

Responsibilities

  • Provide exceptional customer service and build lasting relationships with audiology customers.
  • Perform hearing screening and hearing aid maintenance with full training provided.
  • Schedule appointments through the Simply Hearing system and coordinate with store partners.
  • Lead training with the retail team as an audiology champion of the store.

Skills

Customer service
Audiology knowledge
Bluetooth troubleshooting
Training & coaching
Scheduling
Interpersonal skills
Bluetooth tech savvy

Tools

Simply Hearing system

Job description

Specsavers Audiology is hiring at Mt Ommaney, QLD for a Retail Assistant / Clinic Manager. You will be the first contact for audiology customers, handle enquiries, guide pre-screening tests, troubleshoot devices, and support day-to-day clinic operations.

The role includes leading training for the retail team and progressing to Clinic Manager through our training program. The position offers a set Monday–Friday roster with no weekend work, full Audiology training, and opportunities for growth

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