Associate Head of Events

Doltone Hospitality Group; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Parking included

Employee Assistance Program

Earned wages access (Humanforce Thrive

Birthday & Anniversary Afternoon Tea

Career progression

Staff Discounts

Job summary

Doltone Hospitality Group is expanding its events team as we open new venues, including Doltone House Harbourside. An Associate Head of Events will lead the Events team, oversee workflow and documentation, and coach Coordinators and Managers to deliver exceptional client experiences.

You will collaborate with Sales, Marketing, Finance, Operations and Kitchen to drive strategy, operational improvements and high-quality events.

Qualifications

• 5+ years' operational experience within events or hospitality.
• Demonstrated event management or event planning experience.
• Experience with large multi-day corporate events and weddings.
• Strong leadership, coaching and team development skills.
• Excellent communication and stakeholder-management skills.
• Strong organisational skills and exceptional attention to detail.
• Confidence managing competing priorities in a high-volume environment.
• Commercial awareness and invoicing and event financials.

Responsibilities

• Lead the day-to-day workflow of the Events team.
• Support the delivery of high-quality events from planning through to completion.
• Maintain high standards across all event documentation.
• Coach, mentor and develop Event Coordinators and Event Managers.
• Work collaboratively with Sales, Marketing, Finance, Operations and Kitchen.
• Build strong relationships with clients, suppliers and internal stakeholders.
• Identify opportunities to improve Events processes, systems and ways of working.
• Champion WHS, risk management and professional standards throughout the event planning process.

Skills

Leadership

Stakeholder management

Event planning

Organisational skills

Tools

Momentus

EventFlow

Job description

We're growing, evolving and creating the next chapter of Doltone House!

Our venue collection stretches across Sydney and beyond, from iconic waterfront destinations and city venues to Western Sydney, the Sutherland Shire and the Hunter Valley.

And there's more to come.

With the new Doltone House Harbourside scheduled to open at Darling Harbour in 2027, this is an incredible time to join our Events team and become part of a business that's continuing to expand, innovate and create extraordinary event experiences.

We are searching for an Associate Head of Events to join our talented events team. You will provide leadership and support to our Events team across the Doltone House venue collection.

Part of this role, is to oversee workflow, event documentation, systems and financial compliance while coaching the event team and ensuring we deliver an exceptional client experience.

Working alongside the Head of Events, you will also contribute to event strategy, operational improvements and strong collaboration between Events, Sales, Marketing, Finance, Operations and Kitchen.

Your main responsibilities:

• Lead the day-to-day workflow of the Events team.
• Support the delivery of high-quality events from planning through to completion.
• Maintain high standards across all event documentation
• Coach, mentor and develop Event Coordinators and Event Managers.
• Work collaboratively with Sales, Marketing, Finance, Operations and Kitchen.
• Build strong relationships with clients, suppliers and internal stakeholders.
• Identify opportunities to improve Events processes, systems and ways of working.
• Champion WHS, risk management and professional standards throughout the event planning process.

What we are looking for:

You will be an experienced events or hospitality professional who combines strong operational knowledge with natural leadership ability.

• 5+ years' operational experience within events or hospitality.
• Demonstrated event management or event planning experience.
• Experience with large multi-day corporate events and Weddings.
• Strong leadership, coaching and team development skills.
• Excellent communication and stakeholder-management skills.
• Strong organisational skills and exceptional attention to detail.
• Confidence managing competing priorities in a high-volume environment.
• Commercial awareness and experience with invoicing and event financials.
• Experience with Momentus and EventFlow desired.

Why you will love working with us?

• Employee referral program – we reward you financially to recommending top talent like yourself!
• Parking included at our offices in Pyrmont
• Employee Assistance Program – 100% confidential
• Enjoy access to Humanforce Thrive! Gain access to your earned wages earlier, unlock exclusive cashback offers and employee retail discounts and discover a range of benefits to support your wellbeing, make everyday life easier and help you save more!
• Monthly Birthday & Anniversary Afternoon Tea – Mark your special moments with a relaxing afternoon tea designed to make you feel valued
• Career progression: We actively champion internal development and long-term career pathways
• Exclusive Staff Discounts – Enjoy special savings at Hay St Market, Lua by Luke Nguyen, the award-winning Midden by Mark Olive and accommodation discounts at Wandin Valley Estate right at your fingertips.
• Supportive Team Culture
• Career progression: We actively champion internal development and long-term career pathways.

Doltone Hospitality Group use is an equal opportunity employer committed to gender equity and workplace diversity. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples.