Commercial Sales Manager – Harbourside

Doltone Hospitality Group; Sydney; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Employee referral program

Employee Assistance Program

Wage access (Earned wages)

Exclusive staff discounts

Career progression opportunities

Birthday & Anniversary tea

Job summary

Doltone Hospitality Group in Sydney seeks an experienced, commercially driven sales leader to own revenue growth, new business development and team performance for Harbourside in Darling Harbour. You will drive domestic and international opportunities and build a high-performing sales team.

Reporting to the Group Head of Sales, you will shape revenue strategy and collaborate closely with marketing and senior leadership.

Qualifications

• Experience leading high-performing sales teams.
• Strong understanding of corporate events and MICE.
• Proven ability to forecast and manage pipelines.

Responsibilities

• Driving revenue targets and commercial results for Harbourside.
• Build and maintain a strong pipeline across corporate, MICE, international and social markets.
• Develop new business with corporate clients, event agencies, PCOs, associations and partners.
• Lead, coach and develop a growing sales team.
• Maximise revenue through venue utilisation across peak and shoulder periods.
• Collaborate with Sales Leaders, BDMs and marketing to drive revenue growth.
• Deliver accurate forecasting and CRM discipline to ensure consistent results.

Skills

Revenue targets

Sales leadership

Sales pipeline

Event sales

Hospitality industry experience

Team development

Job description

With the launch of Harbourside in Darling Harbour, Doltone Hospitality Group is looking for an experienced and commercially driven sales leader to take ownership of revenue growth, new business development and team performance.

We're looking for someone with a proven track record of delivering revenue targets, building strong sales pipelines and developing high-performing teams.

This is a hands-on commercial leadership role. You will be responsible for establishing Harbourside's market presence, identifying and converting new business opportunities across domestic and international markets, and building a sales team capable of delivering sustained revenue growth.

Reporting to the Group Head of Sales, you will have direct accountability for Harbourside's commercial performance, while working collaboratively with Sales Leaders, Business Development Managers and senior leadership to maximise opportunities across the portfolio, influence marketing priorities and develop strategic industry relationships.

Your main responsibilities:

• Driving revenue: Take ownership of Harbourside's sales targets, conversion performance and commercial results.
• Building the pipeline: Develop and maintain a strong pipeline of qualified opportunities across corporate, MICE, international and social markets.
• Developing new business: Proactively identify and secure opportunities through corporate clients, event agencies, PCOs, associations and strategic industry partners.
• Leading the team: Build, coach and develop a growing sales team, creating a culture of accountability, collaboration and high performance.
• Maximising commercial opportunities: Identify ways to increase event bookings, improve venue utilisation and maximise revenue across peak and shoulder periods.
• Collaborating across the business: Work closely with fellow Sales Leaders, Business Development Managers and the broader sales team to maximise opportunities, share market intelligence and drive revenue growth for both Harbourside and the wider Doltone portfolio.
• Influencing marketing: Work with Marketing to shape targeted campaigns, showcases, industry engagement and lead-generation initiatives aligned with commercial priorities.
• Delivering results: Maintain strong pipeline management, accurate forecasting, CRM discipline and consistent sales performance across the team.

What We're Looking For:

We're looking for a commercially minded leader who can balance strategic thinking with hands-on sales execution.

You will bring:

• A proven track record of achieving revenue targets and driving new business growth.
• Experience leading, coaching and developing high-performing sales teams.
• Strong experience in event sales, hospitality, venues, conferences or a related commercial environment.
• A solid understanding of corporate events, conferences, MICE and international business opportunities.
• Strong commercial acumen, including pipeline management, forecasting, pricing and revenue optimisation.
• The ability to identify market opportunities, develop relationships and convert opportunities into confirmed business.
• Confidence engaging with senior corporate clients, event organisers and strategic industry partners.
• A collaborative leadership style, with the ability to work across teams and contribute to broader business outcomes.
• A proactive, solutions-focused approach and the ambition to grow with the business.
• Experience in a new venue opening, business expansion or developing new markets would be highly regarded.

Why Join Doltone Hospitality Group?

We're continuing to grow our portfolio of premium event venues, creating opportunities for ambitious sales leaders who want to make a genuine commercial impact.

This role offers the opportunity to:

• Take commercial ownership of a major new Sydney event destination.
• Build and develop a high-performing sales team.
• Influence revenue strategy, business development and marketing initiatives.
• Work alongside experienced commercial leaders across a diverse venue portfolio.
• Develop your career with opportunities for progression as our business continues to expand.

Why you will love working with us:

• Employee referral program – we reward you financially to recommending top talent like yourself!
• Employee Assistance Program – 100% confidential
• Enjoy exclusive discounts and rewards with Humanforce Thrive, plus early access to your earned wages to support your financial wellbeing
• Monthly Birthday & Anniversary Afternoon Tea – Mark your special moments with a relaxing afternoon tea designed to make you feel valued
• Career progression: We actively champion internal development and long-term career pathways
• Exclusive Staff Discounts – Enjoy special savings at Hay St Market, Lua by Luke Nguyen, the award-winning Midden by Mark Olive and accommodation discounts at Wandin Valley Estate right at your fingertips.
• Supportive Team Culture
• Career progression: We actively champion internal development and long-term career pathways.

If you're a commercially driven sales leader who thrives on building business, developing people and delivering results, we'd love to hear from you.

Doltone Hospitality Group use is an equal opportunity employer committed to gender equity and workplace diversity. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples.