Associate Experience Consultant – AI-Driven Transformation

International Business Machines Corporation; Sydney; Hybride; AUD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Hybrid work arrangement

Résumé du poste

IBM Australia Limited is seeking a Graduate/Associate Experience Consultant within the Customer & Experience Transformation stream. You will join IBM Consulting's Associate Program, applying human-centered design to solve business challenges and enhance AI-enabled customer journeys.

You will collaborate with cross-functional teams to deliver real client value, develop design artefacts, and prototype onboarding experiences while working in a hybrid setup in Sydney.

Qualifications

• Bachelor's degree or equivalent
• Strong quantitative skills and data-informed decision making
• Excellent written and verbal communication
• Ability to work in a fast-paced, cross-functional team

Responsabilités

• Join IBM Consulting via Associate Program and contribute to Customer & Experience Transformation.
• Apply human-centered design to solve business challenges and design AI-enabled solutions.
• Collaborate with strategists and technologists to deliver tangible client outcomes.
• Support workshops, create design artefacts and prototype front-end experiences.

Connaissances

Quantitative analysis

Communication

Problem solving

Collaboration

Curiosity

Formation

Bachelor's Degree

Degrees in computer science, engineering, arts / design, psychology

Description du poste

IBM Australia Limited is seeking a Graduate/Associate Experience Consultant within the Customer & Experience Transformation stream. You will join IBM Consulting's Associate Program, applying human-centered design to solve business challenges and enhance AI-enabled customer journeys.

You will collaborate with cross-functional teams to deliver real client value, develop design artefacts, and prototype onboarding experiences while working in a hybrid setup in Sydney.