Associate Business Analyst (Temporary Opportunity Until 31 Dec 2027)

the original; Sydney; On-site; AUD 125,000 - 140,000; Full time

Job summary

Transport for NSW seeks an Associate Business Analyst for a fixed-term role in Sydney, NSW, until 31 December 2027. You will work across a dynamic technology environment to drive business improvement initiatives, analyse processes, and translate needs into practical solutions.

You will collaborate with stakeholders, perform requirements gathering, map processes, and contribute to data management, reporting, and continuous improvement across operational and project workstreams.

Qualifications

• Experience in business analysis and requirements gathering.
• Ability to map business processes and drive improvements.
• Strong data analysis and problem-solving skills.
• Experience with information and data management.
• Support for systems and technology implementation.
• Documenting processes and developing business cases.
• Facilitating stakeholder workshops and engagement.
• Proficient in reporting and extracting insights.
• Proficiency in Microsoft Office Suite, especially Excel, Word and PowerPoint.

Responsibilities

• Analyse business processes and identify opportunities for improvement.
• Collaborate with stakeholders to gather requirements and translate needs into solutions.
• Support development of solutions to improve systems, services and customer outcomes.
• Contribute to process optimisation, business analysis, research and continuous improvement across operational and project workstreams.

Skills

Business analysis

Requirements gathering

Process mapping

Data analysis

Information management

Systems implementation support

Process documentation

Stakeholder engagement

Reporting

Tools

Excel

Word

PowerPoint

Job description

Associate Business Analyst (Temporary opportunity until 31 Dec 2027)

Organisation/Entity: Transport For NSW

Job category: Information & Communication Technology

Job reference number: 108797

Employment type: Fixed Term Full-Time

Salary range: $124810.0-$139787.0

If you're after impact, there's no other organisation in Australia that delivers work on this scale.

Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.

In this role, you'll:

Join us as an Associate Business Analyst and help drive business improvement initiatives across a dynamic technology environment. You'll work with stakeholders to analyse business processes, identify opportunities for improvement, and support the development of solutions that enhance systems, services and customer outcomes. This role offers the opportunity to contribute to process optimisation, business analysis, research and continuous improvement initiatives while working across both operational and project-based activities.

You're a curious and analytical problem solver who enjoys understanding how businesses operate and finding better ways of working. You can gather and interpret information, engage with stakeholders, and translate business needs into practical solutions. You thrive in collaborative environments, communicate confidently with a range of stakeholders, and bring a continuous improvement mindset to everything you do.

Thrives in Uncertainty: Demonstrates a strong ability to navigate uncertainty, pivot quickly when priorities shift, and maintain focus in a changing environment.

Agile Mindset: Applies Agile principles to problem-solving, values continuous improvement, and adapts quickly to changing business needs.

Technical Skills & Experience:

• Business analysis and requirements gathering


• Business process mapping and process improvement


• Research, data analysis and problem solving


• Information and data management


• Systems and technology implementation support


• Process documentation and business case development


• Stakeholder engagement and workshop facilitation


• Reporting and business insights


• Microsoft Office Suite, particularly Excel, Word and PowerPoint

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visitTransport careers .

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Business Analyst, Data Analyst, Data Management, Technology, Finance, Data, Research

Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.

Associate Business Analyst (Temporary opportunity until 31 Dec 2027) • Sydney, NSW, AU