Senior Data Analyst

NSW Public Service Commission; Sydney; On-site; AUD 142,000 - 159,000; Full time

Job summary

Transport For NSW seeks a Senior Data Analyst to transform complex operational data into actionable insights and drive evidence-based decisions that improve business performance and customer outcomes.

You will join the Tech-OT Operations & Platform Management team, integrating static and real-time data from diverse sources to support planning, reporting and informed decision-making. Based at Eveleigh, you will work with business, technology and data providers in a fast-paced environment.

Qualifications

• Experience turning data into actionable insights for decision making.
• Strong analytical and communication skills for technical and non-technical stakeholders.
• Collaborative team player with a problem-solving mindset.

Responsibilities

• Transform complex operational data into actionable insights to drive business performance.
• Develop reports, dashboards and analytical products for operational and strategic decisions.
• Collaborate with stakeholders to ensure data accessibility, accuracy and value across the organisation.

Skills

Data analytics

Business intelligence

Data integration

Stakeholder engagement

Communication skills

Large datasets

Education

Tertiary qualifications in Data Analytics, IT, Statistics or related discipline

Job description

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Senior Data Analyst

Organisation/Entity: Transport For NSW

Job category: Research and Analysis

Job location: South Eveleigh, NSW, AU, 2015

Job reference number: 111107

Employment type: Permanent Full-Time

Salary range: $141678.0-$158677.0

You're agile, keen and open to meaningful work and opportunities that come your way.

You're all about the detail and this role will allow you to drive evidence-based decision making to optimise systems and efficiency, not just for the business but for our customers too. It's data and research with impact you can see.

In this role, you'll:

Join the Tech-OT Operations & Platform Management team and play a key role in transforming complex operational data into actionable insights that drive business performance, operational excellence and customer outcomes. Work in a collaborative and fast-paced environment, you'll be responsible for analysing and integrating static and real-time data from a range of sources to deliver trusted insights that support strategic planning, operational reporting and informed decision-making. Work closely with business stakeholders, technology teams and data providers to ensure data is accessible, accurate and used effectively to create value across the organisation. Analyse and interpret large and complex operational datasets to uncover trends, risks, opportunities and business insights. Develop reports, dashboards and analytical products that support operational and strategic decision-making. Translate complex technical information into clear, actionable insights and recommendations for stakeholders. This permanent full-time role is based at our Eveleigh office. The team regularly collaborates in person and comes together for branch all-in days, training, planning workshops and other collaborative activities to support collaborative outcomes across the branch. For more information on this position and business unit, view the role description and information pack .

• Tertiary qualifications in Data Analytics, Information Technology, Statistics, Mathematics or a related discipline, or equivalent demonstrated professional experience
• You are an experienced data professional who enjoys solving complex problems and using data to influence decision-making.
• You have strong analytical and communication skills and can confidently work with both technical and non-technical stakeholders.
• You thrive in a collaborative environment and are passionate about turning data into meaningful business outcomes.
• Experience in data analytics, business intelligence, data integration and reporting within a complex environment.
• Strong knowledge of data management principles, data quality frameworks and analytics tools.
• Proven ability to work with large and complex datasets to generate meaningful insights and business value.
• Strong stakeholder engagement and relationship management skills, with the ability to influence and collaborate across diverse teams.
• Excellent communication skills, including the ability to present technical information in a clear and practical way for business audiences.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers .

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Job Segment

Data Analyst, Database, Relationship Manager, Data Management, Data, Research, Technology, Customer Service

Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.