Insights Analyst

Transport for NSW; Sydney; On-site; AUD 138,000 - 154,000; Full time

Job summary

Transport for NSW is seeking a Data Analyst / BI Analyst to join the Infrastructure Projects and Engineering portfolio in NSW. You will deliver data-driven insights, build dashboards, and support planning, reporting and accountability across programs and projects.

You will analyse portfolio data, provide forward-looking insights, and translate complex data into clear narratives for decision-making. Collaboration with stakeholders and ongoing analytics development are core aspects of the role.

Qualifications

• Ability to present technical information to non-technical audiences.
• Experience with business intelligence tools.
• Capability in researching, analysing and answering complex business questions through reporting solutions.

Responsibilities

• Deliver strategic, data-driven insights to inform decision-making, enhance performance, and support planning and accountability across the Infrastructure Projects and Engineering (IPE) portfolio.
• Analyse and interpret portfolio, program and project data; provide forward-looking performance insights; develop and enhance insight products, dashboards and visualisations.
• Partner with stakeholders to understand business challenges, identify data gaps and improvement opportunities, and translate complex datasets into clear narratives.

Job description

Organisation/Entity: Transport For NSW
Job category: Projects
Job location:
Macquarie Park, NSW, AU, 2113
Job reference number: 106576
Employment type: Permanent Full-Time
Salary range: $137551.0-$154055.0
If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.
Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.
In this role, you\'ll:
Working as part of a team delivering strategic, data‑driven insights that inform decision‑making, enhance performance, and support planning, reporting and accountability across the Infrastructure Projects and Engineering (IPE) portfolio.
This role will see you analyse and interpret portfolio, program and project data; provide forward‑looking performance insights; develop and enhance insight products, dashboards and visualisations; partner with stakeholders to understand business challenges; identify data gaps and improvement opportunities; translate complex datasets into clear narratives; and support scenario analysis, forecasting and modelling, with development opportunities across stakeholder engagement, advanced analytics, performance modelling and strategic planning.
You will build new ways of enabling evidence‑based decision‑making and performance optimisation in a complex reporting environment characterised by change, competing priorities, data availability constraints, governance requirements, and the need to maintain analytical integrity.
For more information on this position and business unit, view the role description and information pack.
About You
Your ability to present technical information to non‑technical audiences, experience with business intelligence tools, and capability in researching, analysing and answering complex business questions through reporting solutions formed across analytics, performance reporting, business intelligence, and data‑driven environments will see you excel in managing change, overcoming challenges related to data constraints and stakeholder expectations, and bringing analytical rigour and clarity to lead to meaningful insights, improved portfolio outcomes and stronger organisational decision‑making.
You\'re recognised as an adept communicator and collaborative analyst, skilled at translating data into insights, identifying risks and opportunities, and developing insight products, experienced in data analysis, insight storytelling, performance reporting, and building strong professional relationships across diverse stakeholder groups.
Who We Are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Applications close 11:59 PM Wednesday 30 September, 2026.
For more information about this role, please contact [e-mail].
Aboriginal people and people living with disability are supported throughout the recruitment process and at work. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
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