Assistant Venue Manager (Pub)

Oscars Group; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Senior leadership opportunity

Hands-on role with responsibility

Career progression across 45+ Oscars集团

Discounts across Oscars Group venues

Training and development opportunities

Mentoring from experienced hospitality

Employee Assistance Program

Reward and recognition initiatives

Job summary

Paradise Hotel, part of the Oscars Group, is seeking an experienced Assistant Venue Manager in Adelaide's northern suburbs. You will join the leadership team to drive day-to-day operations, guest experience, and compliance across food, beverage and gaming.

The role is hands-on, highly visible on the floor, and focused on delivering high standards through people leadership. You will partner with the Venue Manager to coach the team, manage rostering and stock control, and ensure smooth service

Qualifications

• Experience in hospitality leadership roles.
• Experience leading teams in busy pub/hotel/gaming venue.
• Strong operational understanding of food, beverage and gaming.
• Ability to own decisions in fast-paced environments.
• Leadership and people development focus.
• Excellent communication and problem-solving skills.
• Understanding of responsible service and compliance.
• Current SA RSA, RSG 1 & RSG 2 essential.
• RP badge or ability to attain essential.
• Full Australian working rights (sponsorship not available).

Responsibilities

• Support the Venue Manager with day-to-day operation and overall performance.
• Lead from the floor and take ownership of venue operations during allocated shifts.
• Lead, coach and develop the team to deliver exceptional service and standards.
• Assist with rostering, labour management and daily operational planning.
• Oversee venue operations across food, beverage, gaming and general functions.
• Ensure RSA, gaming, WHS, licensing and company compliance requirements are met.
• Manage guest feedback, complaints and service recovery.
• Monitor venue presentation, cleanliness and maintenance.

Skills

Leadership

People development

Operational leadership

Communication

Problem-solving

RSA/compliance knowledge

Job description

About the Venue

Located in Adelaide’s northern suburbs, Paradise Hotel is an established and well‑known hospitality venue with a strong local following and a diverse operation spanning food, beverage, entertainment and gaming.

As part of the Oscars Group portfolio, Paradise Hotel is a busy, high‑volume venue where strong leadership, exceptional service and operational consistency are key to delivering a great experience for both guests and the team.

About the Role

We are seeking an experienced and hands‑on Assistant Venue Manager to join the leadership team at Paradise Hotel.

Working closely with the Venue Manager, you’ll play a key role in the day‑to‑day operation of the venue, supporting the leadership team across service, people, compliance, gaming and overall venue performance.

This is a hands‑on operational leadership role. You’ll be highly visible across the venue, leading from the floor, supporting the team during busy periods, managing operational challenges and ensuring the venue consistently delivers high standards.

You’ll be involved in everything from team leadership and service standards through to rostering, labour management, compliance, gaming operations, stock control and guest experience. We’re looking for someone who is ready to take ownership, make decisions and lead by example.

Key Responsibilities

• Support the Venue Manager with the day‑to‑day operation and overall performance of the venue
• Lead from the floor and take ownership of venue operations during allocated shifts
• Lead, coach and develop the team to deliver exceptional service and operational standards
• Assist with rostering, labour management and daily operational planning
• Oversee food, beverage, gaming and general venue operations as required
• Ensure RSA, gaming, WHS, licensing and company compliance requirements are consistently met
• Manage guest feedback, complaints and service recovery professionally
• Monitor venue presentation, cleanliness and maintenance standards
• Assist with stock control, ordering, cash handling and operational reporting
• Conduct team briefings and communicate daily priorities and expectations
• Support the Venue Manager with performance management and team development
• Assist with opening and closing procedures, including gaming operations where required
• Identify operational improvements and take a proactive approach to resolving issues
• Build a positive, accountable and high‑performing team culture

About You

• Previous experience as an Assistant Venue Manager, Duty Manager, Venue Manager or similar hospitality leadership role
• Proven experience leading teams within a busy pub, hotel, club or gaming venue
• Strong operational understanding across food, beverage and gaming
• Confident taking ownership of a venue and making decisions in a fast‑paced environment
• Strong leadership skills with a genuine focus on developing people
• Excellent communication, organisation and problem‑solving skills
• Strong understanding of responsible service, gaming and compliance requirements
• Current SA RSA, RSG 1 & RSG 2 essential
• Responsible Person (RP) badge or ability to attain essential
• Comfortable working hands‑on and being visible across the venue rather than office‑based
• Professional, approachable and solutions‑focused
• Flexible availability across evenings, weekends and public holidays
• Full Australian working rights (sponsorship not available for this role)

Benefits

• Senior leadership opportunity within an established Adelaide hospitality venue
• Hands‑on role with genuine responsibility and influence across venue operations
• Career progression opportunities across 45+ Oscars Group venues
• Discounts across Oscars Group venues
• Internal and external training and development opportunities
• Mentoring from experienced hospitality professionals
• Employee Assistance Program
• Reward and recognition initiatives

About Us

Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded by the Gravanis family in 1986 with the acquisition of a single pub in Sydney’s Inner West.

Today, Oscars Group is one of the largest privately owned hospitality groups in Australia, featuring an ever‑expanding portfolio of 45+ assets across NSW, Queensland, South Australia and Victoria. The group operates across accommodation, pubs and gaming, retail liquor, conference and event centres, premium restaurants, chartered vessels, and commercial and residential developments.

We are committed to creating environments where our people can grow, develop and deliver exceptional guest experiences.

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