Assistant Venue Manager

The Flying Fox Public House; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Training & development

Owner-operated group

Supportive leadership team

Job summary

The Flying Fox Public House in Richmond, VIC is seeking an Assistant Venue Manager to support the Venue Manager and lead the front-of-house team. The role requires a flexible roster including weekends and a hands-on leadership style to drive guest service excellence.

You will oversee staff performance, provisioning and reservations while maintaining strong costs controls and compliance with OH&S and food safety standards.

Qualifications

• Minimum 2 years of management experience in a full-service restaurant or pub.
• Experience with reservation and POS software; Lightspeed bonus.
• Strong organisational and administrative abilities, including rostering and budgets.
• Excellent verbal and written communication skills.
• Deep knowledge of food safety and OH&S standards.
• Ability to multitask, delegate and adapt quickly.

Responsibilities

• Lead and provide direction to the FOH team, fostering a collaborative, positive and inclusive work environment.
• Oversee staff supervision, training and performance management.
• Promote teamwork, professional development and effective problem-solving across all teams.
• Ensure high-quality guest experiences through service oversight.
• Manage reservations, private functions, and events efficiently.
• Maintain strict inventory control to minimise waste and manage costs.
• Monitor and uphold food and beverage quality standards.
• Collaborate with leadership on seasonal beverage menu design.
• Ensure strict adherence to food safety standards and OH&S regulations.

Skills

People management

Leadership

Scheduling & rostering

Budgeting & KPIs

Communication (verbal & written)

Food safety

OH&S knowledge

Multitasking

Delegation

Adaptability

Tools

Lightspeed POS

Job description

The Flying Fox Public House – Richmond VIC

The Back Bar Group is an expanding hospitality enterprise dedicated to providing friendly and exceptional pub dining experiences. Currently operating The Lion & Wombat in St Kilda and the recently launched The Flying Fox Public House in Richmond. We have had amazing support from the local community since opening, and are looking at increasing our management team.

The Flying Fox

The Flying Fox Public House, a quintessential local pub, open seven days a week on Bridge Road, Richmond. Inspired by the playful, comfortable and eclectic style of London public houses, the venue accommodates 100 guests. The space is divided into a relaxed front bar and an upstairs full table service bistro. Our culinary focus is European and British influences, overseen by an Executive Chef with a background in hatted bistros. The Flying Fox aims to be a warm, welcoming environment for everyone.

About the role

We are seeking a proactive and adaptable Assistant Venue Manager to support our Venue Manager. With support of the directors the Assistant VM will be responsible for supporting all aspects of pub operations, with a strong focus on leading and mentoring the front-of-house team.

This position requires a flexible roster, including weekend work.

Key Responsibilities

Leadership & Team Management:

• Lead and provide direction to the FOH team, fostering a collaborative, positive and inclusive work environment.
• Oversee staff supervision, training and performance management.
• Promote teamwork, professional development and effective problem-solving across all teams.

Operational Excellence:

• Ensure consistent, high-quality guest experiences through exceptional service oversight.
• Manage reservations, private functions, and events efficiently.
• Maintain strict inventory control to minimise waste and manage costs.
• Monitor and uphold food and beverage quality standards.
• Collaborate with leadership on seasonal beverage menu design.

Compliance & Safety:

• Ensure strict adherence to all food safety standards, Occupational Health and Safety (OH&S) regulations, and industry best practices.

Skills & Experience Required

• A minimum of 2 years of proven management experience in a full-service restaurant and or food-led pub environment. Experience with a successful new opening is highly desirable.
• Demonstrated experience with reservation and POS software, including all backend administrative functions. Lightspeed a bonus.
• Exceptional organisational and administrative abilities, including a track record of leading teams, adhering to budgets, preparing rosters, and meeting KPIs.
• Excellent verbal and written communication skills.
• Deep knowledge of food safety and OH&S standards.
• Strong ability to multitask, delegate, prioritise, and adapt quickly, ensuring smooth service and consistent guest satisfaction while working collaboratively with the kitchen and all other teams.

• A progressive and growing hospitality group
• Opportunities for training and development
• An owner-operated group with a supportive and inclusive leadership team

A right to work in Australia is essential.