Assistant Venue Manager — Lead FOH & Events

The Flying Fox Public House; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Training & development

Owner-operated group

Supportive leadership team

Job summary

The Flying Fox Public House in Richmond, VIC is seeking an Assistant Venue Manager to support the Venue Manager and lead the front-of-house team. The role requires a flexible roster including weekends and a hands-on leadership style to drive guest service excellence.

You will oversee staff performance, provisioning and reservations while maintaining strong costs controls and compliance with OH&S and food safety standards.

Qualifications

• Minimum 2 years of management experience in a full-service restaurant or pub.
• Experience with reservation and POS software; Lightspeed bonus.
• Strong organisational and administrative abilities, including rostering and budgets.
• Excellent verbal and written communication skills.
• Deep knowledge of food safety and OH&S standards.
• Ability to multitask, delegate and adapt quickly.

Responsibilities

• Lead and provide direction to the FOH team, fostering a collaborative, positive and inclusive work environment.
• Oversee staff supervision, training and performance management.
• Promote teamwork, professional development and effective problem-solving across all teams.
• Ensure high-quality guest experiences through service oversight.
• Manage reservations, private functions, and events efficiently.
• Maintain strict inventory control to minimise waste and manage costs.
• Monitor and uphold food and beverage quality standards.
• Collaborate with leadership on seasonal beverage menu design.
• Ensure strict adherence to food safety standards and OH&S regulations.

Skills

People management

Leadership

Scheduling & rostering

Budgeting & KPIs

Communication (verbal & written)

Food safety

OH&S knowledge

Multitasking

Delegation

Adaptability

Tools

Lightspeed POS

Job description

The Flying Fox Public House in Richmond, VIC is seeking an Assistant Venue Manager to support the Venue Manager and lead the front-of-house team. The role requires a flexible roster including weekends and a hands-on leadership style to drive guest service excellence.

You will oversee staff performance, provisioning and reservations while maintaining strong costs controls and compliance with OH&S and food safety standards.