Assistant Venue Manager

Waymark Hotels; Dalby; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Onsite Accommodation

Job summary

Windsor Hotel in Dalby is seeking an Assistant Manager to oversee daily operations across bar, restaurant, and accommodation, working closely with the Venue Manager to deliver outstanding guest experiences. You will mentor and lead a frontline team, manage stock and scheduling within budget, ensure health and safety compliance, and handle guest inquiries to create memorable visits.

Onsite accommodation is provided.

Qualifications

• Proven leadership in hospitality management.
• Current QLD RSA, RSG, RMLV, Approved Managers License & CLO.
• Positive attitude for a fast-paced, close-knit team environment.
• Passion for delivering exceptional guest service.
• Strong communication and ability to handle problems on the spot.
• Flexibility to work evenings, weekends, and public holidays.
• Solid understanding of hospitality regulations and financial management.

Responsibilities

• Support the Venue Manager in overseeing daily operations across bar, restaurant, and accommodation.
• Inspire and mentor your team to maintain a culture of excellence and customer service.
• Be the point of contact for guest inquiries from check-in to checkout.
• Assist in managing stock, scheduling, and staff performance within budget targets.
• Ensure adherence to health and safety guidelines, licensing laws, and regulatory requirements.

Skills

Hospitality leadership

Team mentoring

Guest service excellence

Communication skills

Education

Current QLD RSA, RSG, RMLV, Approved Managers License & CLO

Job description

As an Assistant Manager, you’ll take charge of the day-to-day operations of our bustling venue, overseeing bar, restaurant, accommodation and entertainment offerings. In this hands-on leadership role, you’ll work closely with the Venue Manager, gaining the skills and experience to one day step into a Venue Manager position within our growing hospitality group. This is an exciting opportunity to build your career in a dynamic, supportive environment while ensuring exceptional guest experiences and smooth, efficient venue operations.

What You’ll Do

• Support the Venue Manager in overseeing daily operations, ensuring the highest standards of service in our bar, restaurant, and accommodation.
• Inspire and mentor your team, driving a positive and productive culture focused on excellence, customer service, and continuous improvement.
• Be the point of contact for guest inquiries, ensuring every guest has an exceptional experience, from check-in to checkout.
• Assist in managing stock, scheduling, and staff performance while maintaining efficient operations and adhering to budget targets.
• Assist in ensuring the venue adheres to health and safety guidelines, licensing laws, and all regulatory requirements.

Why You’ll Love Working with Us

• Growth Opportunities: Access to ongoing training and development to help you progress in your career and become a top hospitality leader.
• Supportive, Close-Knit Team: We’re a team that works together, celebrates each other’s successes, and supports one another both professionally and personally.
• Community Focused: Enjoy the benefits of living and working in Chinchilla, a town known for its friendly locals and strong sense of community.
• Onsite Accommodation: We offer onsite accommodation, making it easier for you to live and work in this vibrant regional location.

What We’re Looking For

• A proven leader with previous experience in hospitality management.
• Current QLD RSA, RSG, RMLV, Approved Managers License & CLO.
• A positive attitude with the ability to thrive in a fast-paced, close-knit team environment.
• A passion for delivering exceptional guest service.
• Strong communication skills and the ability to handle problems on the spot.
• Flexibility to work evenings, weekends, and public holidays.
• A solid understanding of hospitality regulations, financial management, and best practices.

About Us

Located in the heart of Dalby, Windsor Hotel is a well-known destination for both locals and travellers. Known for its warm hospitality, historic charm, and welcoming atmosphere, we pride ourselves on delivering exceptional service and creating memorable experiences. At Windsor Hotel, we foster a culture of passion, innovation, and teamwork.

Free onsite accommodation available