Assistant Manager - Commercial Hotel

Endeavour Group Careers; Charters Towers Regional; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Discount cards for ALH Hotels & Endeva

Wellbeing support / EAP

Job summary

The Commercial Hotel Charters Towers is seeking an Assistant Manager to lead a lively multi-department venue in outback Queensland. You’ll steer hospitality operations across the bar, bistro, and gaming areas with a focus on service and efficiency.

With a 10:00pm closing time, the role offers predictable, early finishes and a chance to shape the guest experience in a historic regional pub. RSA/RSG, RMLV and Approved Managers Licence are required, along with hands-on leadership and a commitment

Qualifications

• Hands-on leadership across multi-department venue.
• RSA/RSG, RMLV and Approved Managers Licence required.
• Ability to perform physical tasks including lifting and moving stock.
• Experience supervising bar, bistro or gaming floor is preferred.

Responsibilities

• Lead busy lunch and dinner service in a high-volume pub.
• Oversee public bar, gaming and retail drive-thru operations.
• Support Publican to run the venue safely, smoothly and with a great vibe.
• Handle hiccups proactively and maintain guest satisfaction.
• Be the face of the pub when management is absent.

Skills

Leadership

Customer service

People management

Hospitality knowledge

Safety awareness

Job description

Job Description

Assistant Manager | Commercial Hotel

Are you a hospitality professional ready to step into a hands-on floor leadership role in one of outback Queensland’s most iconic towns? The Commercial Hotel Charters Towers is looking for a driven, customer-focused Assistant Manager who loves classic regional pub culture, thrives in a active multi-department venue, and values a roster with manageable trading hours!

Unlike many late-night venues, "The Commie" trades with a 10:00pm daily closing time, giving you the opportunity to lead a dynamic, high-volume pub environment while enjoying consistent, social finishing times. Whether you’re steering a busy lunch or dinner rush in the bistro, managing public bar energy, supporting our retail drive-thru, or overseeing gaming operations, this role demands a leader with sharp operational instincts who loves being right in the heart of the action.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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