Assistant to the Owner

Diamond Lab Boutique; Brisbane; On-site; AUD 40,000 - 55,000; Full time

Job summary

Diamond Lab Boutique in Chermside, Brisbane, seeks an organised, enthusiastic administrator to work closely with the owner on day-to-day operations. This is a hands-on, varied role where no two days are the same and learning on the job is encouraged.

Responsibilities include general administration, travel bookings, coordinating client consultations, bill payments and aftersales communications, plus capturing basic photos and videos for our marketing team—no two days are the same.

Qualifications

• Organised, reliable and attentive to detail.
• Positive, proactive and eager to learn.
• Confident with Apple and Windows devices (MacBooks, iPads, PCs).
• Basic knowledge of Word, Excel and ChatGPT.
• Friendly, professional communicator with initiative.
• Current driver’s licence and reliable transport.

Responsibilities

• General administration, booking travel, coordinating appointments and assisting with bill payments.
• Attending client consultations, taking notes and assisting with follow-up tasks.
• Assisting with aftersales administration, client communications and order follow-ups.
• Capturing basic photos and videos on a smartphone for our marketing team.
• Supporting the owner with daily business operations and various tasks as required.

Skills

Organised

Reliable

Attention to detail

Tech-savvy

Microsoft Word

Microsoft Excel

ChatGPT

Communication

Initiative

Adaptability

Driver's licence

Tools

MacBooks

iPads

PCs

Job description

Full-Time or Part-Time Opportunity Option

Diamond Lab Boutique is looking for an organised, enthusiastic and tech-savvy individual to work directly alongside our business owner, assisting with day-to-day administration and business operations.

This is a varied, hands-on role where no two days are the same! We're looking for someone with a positive attitude, a willingness to learn and the initiative to get things done.

No previous experience required – just a positive attitude, initiative and a willingness to learn!

Key Responsibilities

General administration, booking travel, coordinating appointments and assisting with bill payments.

Attending client consultations, taking notes and assisting with follow-up tasks.

Assisting with aftersales administration, client communications and order follow-ups.

Capturing basic photos and videos on a smartphone for our marketing team.

Supporting the owner with daily business operations and various tasks as required.

About You

Organised, reliable and attentive to detail.

Positive, proactive and eager to learn.

Confident using technology, including Apple and Windows devices (MacBooks, iPads and PCs).

Basic knowledge of Microsoft Word, Excel and ChatGPT.

Friendly, professional and a confident communicator.

Able to follow instructions, take initiative and adapt to different tasks.

Trustworthy and respectful of confidential information.

Current driver's licence and reliable personal transport.

We're looking for the right personality and attitude, not an impressive resume!

About Us

Diamond Lab Boutique is a growing Australian jewellery business specialising in lab-grown diamonds, engagement rings and bespoke fine jewellery.

This position is primarily based at our Chermside location, with occasional travel to other business locations throughout Brisbane.

Why Join Us?

Work directly alongside the owner and learn firsthand how a business operates.

Learn on the job with guidance and support along the way.

Gain experience across administration, retail, marketing and business operations.

Enjoy a varied role within a friendly and supportive team.