Administration Support

Simon Curwood Jewellers Pty; Brisbane; On-site; AUD 32,000 - 45,000; Part time

Job summary

Simon Curwood Jewellers Pty is seeking an Administration Professional to join our Chermside team in a part-time capacity. You will support the team with general administrative tasks, enabling our sales professionals to focus on client engagements and sales.

The role requires 3+ years in administration, strong communication, and a keen eye for detail. Experience with sales/inventory software is helpful, and the position is part-time (20–25 hours/week) at our Chermside showroom.

Qualifications

• 3+ years in administration role.
• Clear written and verbal communication.
• Excellent interpersonal and teamwork skills.
• Strong attention to detail and organisational skills.
• Familiarity with sales and inventory-based software for customer orders & invoicing (not essential).

Responsibilities

• General administration support to keep the team organised and efficient.
• Organise and manage client orders.
• Manage store supplies and workplace resources.
• Coordinate events, VIP client evenings, marketing activities and store functions.
• Record customer orders, deposits, payments and balances accurately.

Skills

Clear communication

Interpersonal skills

Teamwork

Detail oriented

Organisation

Education

No formal qualification required

Tools

Sales software

Inventory software

Job description

Our fast-paced customer service and sales environment demand a high level of organisation. We are searching for a motivated Administration Professional to join our Chermside Team! You will be responsible for supporting our Chermside team with all general administrative tasks, to allow our sales professionals to focus on their client engagements and sales.

Key Responsibilities

• General administration support across the store to assist with keeping the team organised and efficient
• Organise and manage client orders
• Order and manage store supplies and workplace resources
• Coordinate promotional events, VIP client evenings, marketing activities and store functions
• Enter and maintain accurate records for customer orders, deposits, payments and outstanding balances.
• Monitor the progress of custom-made client orders, bespoke designs, remakes, repairs, alterations and special orders.
• Follow up on outstanding orders and overdue jobs, escalating delays or concerns to management.
• Ensure relevant paperwork, specifications, quotes and customer approvals are complete and correctly recorded.
• Assist with tracking incoming and outgoing orders
• Ensuring appropriate documentation and security procedures are maintained to a high standard
• Maintain accurate records of completed jobs and ensure items are ready for customer collection
• Assist with stock administration, including stock transfers, receiving documentation and inventory records.
• Manage incoming and outgoing correspondence, telephone calls and emails
• Maintain confidentiality in handling customer, employee and business information

About You

• 3+ years in administration role
• Clear written and verbal communication
• Excellent interpersonal and teamwork skills
• Strong attention to detail and organisational skills
• Familiarity in sales and inventory-basedsoftware for customer order processing & invoicing (not essential)
  

About Us

Simon Curwood Jewellers are the largest custom Jeweller in Australia. We offer premium quality, ethically sourced diamonds and a luxury experience – we strive to ensure consistency and luminosity with each carefully curated and designed individual piece.

We value leading industry knowledge, experience, and attention to detail. When it comes to custom designed jewellery, we understand each vision is special and unique. That’s why our team are dedicated to delivering the upmost care and precision to transform the ideal engagement ring from a dream to reality.

Note: This PART-TIME position between 20-25 hours / week. Available atour CHERMSIDE Showroom. This is a Weekday role (school hours friendly!)