Assistant Store Manager - People-First Leader

Y-Axis; Sydney; Híbrido; AUD 60.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

A fun, inspiring and challenging envr­

A rewarding incentive program like no/

Frequent support, feedback, and a high

Mentoring, training, and development

Descripción de la vacante

Y-Axis in Australia invites applications for an energetic and driven Assistant Store Manager to join our Eastgardens store. You will support the Store Manager to deliver an exceptional customer experience, drive sales, and foster a people-first culture that prioritises succession and retention.

As Assistant Store Manager you will lead, coach and support the store team, provide feedback, assist with recruitment and induction, and ensure the team meets KPIs and selling targets.

Responsabilidades

• Create and maintain a people first culture that values development, collaboration, transparency, and open communication
• Lead, coach and support the store team to achieve people, performance, planning, and operational goals
• Provide regular and effective feedback that prioritises professional development and internal progression in a professional and people first manner
• Support the recruitment and induction processes to reduce turnover and ensure strong team development.
• Ensure team are delivering an exceptional customer experience using CLASS (selling steps) and relevant customer service techniques
• Primary point of contact and manager on duty on Store Manager’s RDO and Annual Leave
• Drive and maintain sales performance within the store in line with retail goals and KPIs
• Utilise sales reports to identify commercial opportunities and take quick and decisive action
• Conduct effective weekly store walks with the Store Manager to discuss store and team opportunities and develop actions
• Ensure team are meeting customer sign-up KPIs in line with expectations

Descripción del empleo

Y-Axis in Australia invites applications for an energetic and driven Assistant Store Manager to join our Eastgardens store. You will support the Store Manager to deliver an exceptional customer experience, drive sales, and foster a people-first culture that prioritises succession and retention.

As Assistant Store Manager you will lead, coach and support the store team, provide feedback, assist with recruitment and induction, and ensure the team meets KPIs and selling targets.