Yd. Hurstville - Retail Sales Assistant

Yd Incorporated; Sydney; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

A fun, inspiring and challenging work

Incentive program

Mentoring, training and development

Frequent support and open feedback

Job summary

yd. Australia. is seeking an Assistant Store Manager to support the Store Manager in driving store performance and delivering an exceptional customer experience. You will lead a dynamic team, ensuring strong sales, coaching, and a people-first culture that prioritises succession and retention.

You will coach and develop staff, deliver feedback, and work with the Area Manager to hit KPI targets while ensuring VM guidelines are followed and store standards are maintained.

Qualifications

• Proven ability to lead and coach a frontline team.
• Strong focus on creating an exceptional customer experience.
• Track record of driving sales and achieving KPIs.

Responsibilities

• Lead, coach and support the store team to achieve people, performance, planning, and operational goals.
• Provide regular feedback prioritising professional development and internal progression.
• Drive sales and maintain VM guidelines to standard.
• Conduct weekly store walks with the Store Manager to discuss opportunities and actions.
• Serve as the on-duty manager on RMOs and annual leave.

Skills

People leadership

Customer service

Communication

Job description

Come work at yd. Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor.

Our philosophy is pretty simple: we believe every night should end with a good story.

We are looking for our next leader who is ready to further their career within a retailer that's passionate about developing and growing our team and styling their customers.

POSITION PURPOSE

As Assistant Store Manager you are responsible for effectively supporting the Store Manager in driving overall store and team performance by creating an exceptional customer experience, strong sales driving attitude, and a people first culture that prioritises succession and retention.

As an Assistant Store manager, you will:

PEOPLE

• Create and maintain a people first culture that values development, collaboration, transparency, and open communication.
• Lead, coach and support the store team to achieve people, performance, planning, and operational goals.
• Provide regular and effective feedback that prioritises professional development and internal progression in a professional and people first manner.

PERFORMANCE

• Ensure team are delivering an exceptional customer experience using CLASS sale selling steps and relevant customer service techniques.
• Drive and maintain sales performance within the store in line with retail goals, budgets and KPIs.
• Support the Store Manager to plan and execute VM guides to the VM guideline standard.
• Conduct effective weekly store walks with the Store Manager to discuss store and team opportunities and develop actions.
• Primary point of contact and manager on duty on Store Manager’s RDO and Annual Leave

BENEFITS

• A fun, inspiring and challenging environment.
• A rewarding incentive program like no other retailer!
• Frequent support, feedback, and a high level of communication with your Area Manager and State Manager.
• Mentoring, training, and development to support you on this journey.