Assistant Store Manager — Lead & Grow, Path to Store Manager

Universal Store; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Commission up to $4,000

Career development

Technical and leadership training

Staff discounts

Supportive team culture

Job summary

Universal Store is seeking a driven Assistant Store Manager to work alongside the Store Manager and step into a leadership role. The successful candidate will manage a Sunday–Thursday roster and drive day-to-day store performance while delivering standout customer service.

The role emphasizes coaching a fast-paced team, executing visual merchandising and promotions, and contributing to stock management and brand presentation. Growth into Store Manager is highlighted as a path.

Qualifications

• Proven leadership experience in retail settings (e.g., Shift Supervisor, Assistant Store Manager).
• Strong sales orientation with ability to motivate and drive a team toward targets.
• Excellent customer service and communication skills with a customer-first approach.
• Solid understanding of store operations including VM, stock, and store standards.
• Flexible, hands-on leader who thrives in a fast-paced environment while maintaining attention to detail.
• Demonstrated ability to coach, develop and mentor staff to deliver results.

Responsibilities

• Lead store operations and team performance.
• Deliver exceptional customer experiences every day.
• Support and coach team to achieve sales targets.
• Execute VM and promotional directives to reflect brand standards.
• Assist with inventory management and stock insights.
• Lead by example and uphold Universal Store culture.

Skills

Retail leadership

Sales leadership

Customer service

Communication

Operations focus

Flexibility

Attention to detail

Tools

Stock management software

Visual merchandising

Job description

Universal Store is seeking a driven Assistant Store Manager to work alongside the Store Manager and step into a leadership role. The successful candidate will manage a Sunday–Thursday roster and drive day-to-day store performance while delivering standout customer service.

The role emphasizes coaching a fast-paced team, executing visual merchandising and promotions, and contributing to stock management and brand presentation. Growth into Store Manager is highlighted as a path.