Assistant Store Manager - Brisbane City

Universal Store; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Commission up to $4,000

Career development

Technical and leadership training

Staff discounts

Supportive team culture

Job summary

Universal Store is seeking a driven Assistant Store Manager to work alongside the Store Manager and step into a leadership role. The successful candidate will manage a Sunday–Thursday roster and drive day-to-day store performance while delivering standout customer service.

The role emphasizes coaching a fast-paced team, executing visual merchandising and promotions, and contributing to stock management and brand presentation. Growth into Store Manager is highlighted as a path.

Qualifications

• Proven leadership experience in retail settings (e.g., Shift Supervisor, Assistant Store Manager).
• Strong sales orientation with ability to motivate and drive a team toward targets.
• Excellent customer service and communication skills with a customer-first approach.
• Solid understanding of store operations including VM, stock, and store standards.
• Flexible, hands-on leader who thrives in a fast-paced environment while maintaining attention to detail.
• Demonstrated ability to coach, develop and mentor staff to deliver results.

Responsibilities

• Lead store operations and team performance.
• Deliver exceptional customer experiences every day.
• Support and coach team to achieve sales targets.
• Execute VM and promotional directives to reflect brand standards.
• Assist with inventory management and stock insights.
• Lead by example and uphold Universal Store culture.

Skills

Retail leadership

Sales leadership

Customer service

Communication

Operations focus

Flexibility

Attention to detail

Tools

Stock management software

Visual merchandising

Job description

The Opportunity

Universal Store is looking for a driven and inspiring retail leader to step into a Full-Time Assistant Store Manager role. This position works closely with the Store Manager and mirrors many Store Manager responsibilities, making it the perfect step if you’re looking to grow your retail leadership career.

The successful candidate will work a Sunday–Thursday roster.

Responsibilities

• Lead store operations and team performance.

• Deliver exceptional customer experiences every day.

• Support and coach team to achieve sales targets.

• Execute VM and promotional directives.

• Assistwith inventory management and stock insights.

• Lead by example and uphold Universal Store culture.

Skills and Experience

• Previous leadership experience in retail (Shift Supervisor / Assistant Store Manager).

• Strong sales focus with ability to motivate and lead a team.

• Warm, confident communicator with excellent customer service skills.

• Strong operational understanding — VM, stock, store standards.

• Flexible, hands-on, and thrives in a fast-paced environment.

• High attention to detail and commitment to brand presentation.

What We Offer

• Up to $4,000 earning potential in commission.

• Career development with clear paths to Store Manager.

• Technical and leadership training.

• Strong, supportive team culture.

• Generous staff discounts andfavourablerosters.

• A workplace where your ideas are valued.

Our Values

• Care for Everyone

• Here to Help

• Make it Work

• Better than Good

• Contribute