Assistant Store Manager

Total Tools; Sydney; On-site; AUD 55,000 - 85,000; Full time

Job summary

Total Tools Castle Hill is seeking a Full Time Assistant Store Manager with a passion for tools and trades to support the Store Manager and lead a diverse store team.

You will coach and develop staff, ensure health and safety, deliver outstanding customer service, and drive sales targets while maintaining a productive work environment.

Qualifications

• Sound experience in retail sales, team development and leadership.
• Ability to manage multiple priorities in a fast-paced environment.
• Creative Visual Merchandising approach.
• Excellent communication and interpersonal skills.
• Detail-oriented with a drive for results.
• Self-motivated with initiative.
• Comfortable with technology and computer literacy.
• Able to work weekdays, weekends and some public holidays.

Responsibilities

• Coaching and developing the store team to build a strong culture.
• Ensuring the health and safety of all team members, customers, and contractors within the store.
• Providing exceptional customer service and offering solutions.
• Developing a high-performance team capable of delivering sales targets and KPIs.

Skills

Retail leadership

Team development

Customer service

Communication

Visual Merchandising

Computer literacy

Initiative

Multitasking

Job description

Total Tools Castle Hill is looking for a Full Time Assistant Store Manager, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

This position will suit an experienced retail leader; you will be responsible for supporting the Store Manager to lead a successful store team, with a belief developing the skills, knowledge and behaviours of your team is critical to success. You will have a passion for outstanding customer service, which will see you deliver sales targets and other KPIs, while creating a productive work environment.

What will you be doing?

• Coaching and developing your team’s knowledge, skills, and behaviours to ensure a successful store culture
• Ensuring the health and safety of all team members, customers, and contractors within the store
• Providing exceptional customer service to customers, and offering solutions as required
• Developing a high-performance team, capable of delivering sales targets and KPIs

Does this sound like you?

• Sound experience in retail sales, team development and leadership
• Ability to manage multiple priorities, within a fast-paced team environment
• A creative approach to Visual Merchandising
• Excellent communication and interpersonal skills
• An eye for detail, with a desire to drive strong financial results
• A self-motivated, self-starter, with the ability to demonstrate initiative
• Comfortable with technology – computer literacy is a must
• Available for weekdays, weekends, and some public holiday work

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- Champion Customers, Results Matter, Better Together, Give a Damn & Back Local Brilliance!

We also offer:

• Competitive salary, with flexible rosters
• Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
• Commitment to ongoing job security, development, and growth

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position.