Tool Store Manager - Lead High-Performance Team

Total Tools; Lismore City Council; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary with incentives

Ongoing product training

Job security and growth

Job summary

Total Tools Lismore is seeking a dedicated Full Time Store Manager to lead a busy tools retailer. You will oversee daily operations, drive sales, coach the team, and ensure exceptional customer service in a fast-paced environment.

This role rewards experienced retail leaders with a passion for tools, offering training, opportunities to develop skills, and a supportive local team. Applicants with strong leadership, merchandising, and safety focus are encouraged to apply.

Qualifications

• Sound experience in retail sales, team development and leadership.
• Demonstrated experience in leading a sales team, and managing performance as required.
• Ability to manage multiple priorities, within a fast-paced team environment.
• A creative approach to Visual Merchandising.
• Excellent communication and interpersonal skills.
• An eye for detail, with a desire to drive strong financial results.
• A self-motivated, self-starter, with the ability to demonstrate initiative.
• Comfortable with technology – computer literacy is a must.
• Available for weekdays, weekends, and some public holiday work.

Responsibilities

• Coaching and developing your team’s knowledge, skills, and behaviours to ensure a successful store culture
• Ensuring the health and safety of all team members, customers, and contractors within the store
• Providing exceptional customer service to customers, and offering solutions as required
• Developing a high-performance team, capable of delivering sales targets and KPIs

Skills

Retail leadership

Team development

Leadership

Communication

Attention to detail

Self-motivated

Technology literacy

Multi-tasking

Customer service

Tools

Computer literacy

Job description

Total Tools Lismore is seeking a dedicated Full Time Store Manager to lead a busy tools retailer. You will oversee daily operations, drive sales, coach the team, and ensure exceptional customer service in a fast-paced environment.

This role rewards experienced retail leaders with a passion for tools, offering training, opportunities to develop skills, and a supportive local team. Applicants with strong leadership, merchandising, and safety focus are encouraged to apply.