Retail Sales Assistant

Total Tools; Tamworth Regional Council; On-site; AUD 40,000 - 50,000; Full time

Job summary

Total Tools Tamworth is seeking a Full Time Retail Sales Assistant with a passion for tools and trades. You will process sales, give product guidance, and help customers while keeping the store well-presented. A strong customer service mindset and tech comfort are essential.

Join a team that values relationships, offers ongoing product training on leading brands, and provides flexible rosters and security. You’ll work across weekdays, weekends, and some public holidays at our Tamworth store.

Qualifications

• Previous retail and/or trade experience is preferred.
• Passion for tools and trades.
• Strong customer service and communication skills.
• Comfortable with technology and computer literacy.

Responsibilities

• Process sales transactions.
• Provide advice and information on products to customers.
• Support customer queries and offer solutions.
• Maintain store displays and ensure a well-presented store.
• Process and maintain customer orders.

Skills

Customer service

Interpersonal skills

Attention to detail

Computer literacy

Team player

Tools

Bosch tools

Makita tools

Milwaukee tools

Job description

Total Tools Tamworth is looking for a Full TimeRetail Sales Assistant, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

This position will suit a motivated individual with strong attention to detail and a focus on customer service. Working with a variety of team members and customers, you will have excellent interpersonal skills and the ability to build solid, long-term relationships.

What will you be doing?

• Processing sales transactions
• Providing advice and information on products
• Supporting customer queries and offering solutions
• Maintaining store displays and ensuring a well-presented store
• Processing and maintaining customer orders

Does this sound like you?

• Previous retail and/or trade experience – you might be a retail star, or a tradie looking for a break from the tools
• Has worked with, understands, and has a passion for tools
• Enthusiastic, highly motivated, and a phenomenal teammate
• Dedicated to providing exceptional customer service
• Comfortable with technology – computer literacy is a must
• Available for weekdays, weekends, and some public holiday work

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- Champion Customers, Results Matter, Better Together, Give a Damn & Back Local Brilliance!

We also offer:

• Competitive wages, with flexible rosters
• Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
• Commitment to ongoing job security, development, and growth

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position.