Retail Sales Assistant - Sales

Total Tools; Mackay Regional; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Flexible rosters

Product training in leading brands (eï

Job summary

Total Tools Mackay is seeking a Full-Time Retail Sales Assistant with a passion for tools and trades. You'll help customers, process sales, and keep the store well-presented. Ideal candidates have retail or trade experience, strong customer service, and comfort with technology.

You will work with a friendly team across weekdays, weekends, and some public holidays. Total Tools has operated for 30 years and offers ongoing product training in brands like Bosch, Makita, Milwaukee.

Qualifications

• Previous retail and/or trade experience – you might be a retail star, or a tradie looking for a break from the tools.
• Has worked with, understands, and has a passion for tools.
• Enthusiastic, highly motivated, and a phenomenal teammate.
• Dedicated to providing exceptional customer service.
• Comfortable with technology – computer literacy is a must.
• Available for weekdays, weekends, and some public holiday work.

Responsibilities

• Processing sales transactions
• Providing advice and information on products
• Supporting customer queries and offering solutions
• Maintaining store displays and ensuring a well-presented store
• Processing and maintaining customer orders

Skills

Customer service

Retail sales

Tools knowledge

Team player

Tech savvy

Tools

POS systems

Inventory software

Job description

Total Tools Mackayis looking for aFull-Time Retail Sales Assistant - Sales, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

This position will suit a motivated individual with strong attention to detail and a focus on customer service. Working with a variety of team members and customers, you will have excellent interpersonal skills and the ability to build solid, long-term relationships.

What will you be doing?

• Processing sales transactions
• Providing advice and information on products
• Supporting customer queries and offering solutions
• Maintaining store displays and ensuring a well-presented store
• Processing and maintaining customer orders

Does this sound like you?

• Previous retail and/or trade experience – you might be a retail star, or a tradie looking for a break from the tools
• Has worked with, understands, and has a passion for tools
• Enthusiastic, highly motivated, and a phenomenal teammate
• Dedicated to providing exceptional customer service
• Comfortable with technology – computer literacy is a must
• Available for weekdays, weekends, and some public holiday work

Why work for us?

For 30 years,Total Toolshas operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values-One Team, Own it & Get it Done, Customer First & Be the Difference!

We also offer:

• Competitive wages, with flexible rosters
• Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
• Commitment to ongoing job security, development, and growth

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position.