Assistant Store Manager

Placements24; Newlands; On-site; AUD 44,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Career growth

Job summary

Placements24 is representing a client seeking an Assistant Store Manager for a Queenstown retail location. You will support the leadership team, drive store performance, and lead the sales team to deliver outstanding customer experiences.

The role focuses on hands-on management, operational excellence, and developing staff capabilities to meet performance goals and store standards.

Qualifications

• Previous retail leadership or supervisory experience (e.g., Key Holder, Assistant Manager).
• Strong understanding of retail sales techniques and customer service best practices.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work flexible hours, including weekends and public holidays.

Responsibilities

• Assist the Store Manager in overseeing daily store operations and staff management.
• Supervise and coach retail associates to enhance sales performance and customer service.
• Support inventory management, visual merchandising, and stock replenishment activities.
• Ensure adherence to company policies, procedures, and loss prevention strategies.
• Contribute to creating a positive and engaging shopping environment for customers.

Skills

Retail leadership

Customer service

Communication

Problem-solving

Team coaching

Tools

POS systems

Job description

About the Role

Our client is seeking a motivated and experienced Assistant Store Manager to support the leadership team at their Queenstown retail location. You will play a key role in driving store performance, leading and developing the sales team, and ensuring a high level of customer satisfaction. This position offers a hands‑on opportunity to gain valuable retail management experience and contribute to the store's success through operational excellence and effective team leadership. The ideal candidate is a proactive individual with a passion for retail and strong leadership capabilities.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and staff management.
• Supervise and coach retail associates to enhance sales performance and customer service.
• Support inventory management, visual merchandising, and stock replenishment activities.
• Ensure adherence to company policies, procedures, and loss prevention strategies.
• Contribute to creating a positive and engaging shopping environment for customers.

Requirements

• Previous experience in a retail leadership or supervisory role, such as Key Holder or Assistant Manager.
• Strong understanding of retail sales techniques and customer service best practices.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work flexible hours, including weekends and public holidays.
• Familiarity with POS systems and basic inventory management procedures.

Benefits

• Competitive salary and potential for performance-based incentives.
• Employee discounts on store merchandise.
• Opportunities for career growth and advancement within the retail sector.
• A supportive and team-oriented work culture.
• Exposure to all facets of retail store management.