Full Time Store Team Member - Southland

Universal Store; Southland; On-site; AUD 40,000 - 52,000; Part time

Job summary

Universal Store is seeking passionate team members to join our store team in a fast-paced retail environment. If you love working with people and delivering exceptional service, we want to hear from you.

Join a dynamic team with ongoing training, development opportunities, and a supportive culture that values your contribution. This role offers a pathway to grow your retail career within the business.

Qualifications

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and sales.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Flexible, reliable, and adaptable to change.
• A proactive attitude with a willingness to go above and beyond.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills

Retail experience

Customer focus

Communication

Rapport building

Flexibility

Proactive attitude

Job description

The Opportunity

Universal Store is looking for passionate, customer focused team members to join our store team. If you love working with people, thrive in a fast-paced retail environment, and are driven by delivering exceptional service, we want to hear from you.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills & Experience

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and sales.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Flexible, reliable, and adaptable to change.
• A proactive attitude with a willingness to go above and beyond.

What We Offer

• Ongoing training and development, both technical and leadership focused.
• Opportunities to grow your retail career within the business.
• Regular feedback and support to help you achieve your goals.
• A strong, supportive team culture.
• Honest and transparent leadership.
• A dynamic environment where your contribution is valued.

Our Values

• Care for Everyone
• Here to Help
• Make it Work
• Better than Good
• Contribute

Due to the high volume of applications, only shortlisted candidates may be contacted.