Assistant Service Manager: Lead Auto Service Team

Gympie Motor Group; Gympie Regional; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Employee discounts on vehicles, parts,

servicing

Job summary

Gympie Motor Group is seeking an Assistant Service Manager to support the leadership and daily operations of the Service Department in Queensland. You will help ensure workshop operations run smoothly, support the team, and deliver an exceptional customer experience.

Join a growing automotive dealership where you will coordinate service activities, assist Advisors and Technicians, and drive profitability and safety.

Qualifications

• Experience in an automotive service department, preferably in a supervisory or leadership role.
• Strong understanding of vehicle servicing, repairs and workshop operations.
• Excellent communication and people skills with the ability to support a busy team.
• Good organisational and time management skills and a customer-focused approach.
• Willingness to learn, take on responsibility and develop leadership skills.

Responsibilities

• Assist with daily management and coordination of Service Department operations.
• Support and motivate Service Advisors and Technicians.
• Monitor workshop workflow, productivity and performance targets.
• Help manage technician workloads and resource allocation.
• Ensure high standard of customer service and handle customer enquiries.
• Support profitability through planning and operational efficiency.
• Ensure health and safety and dealership processes are followed.
• Identify opportunities to improve processes and department performance.

Skills

Leadership

Customer service

Organisational skills

Communication skills

Team motivation

Job description

Gympie Motor Group is seeking an Assistant Service Manager to support the leadership and daily operations of the Service Department in Queensland. You will help ensure workshop operations run smoothly, support the team, and deliver an exceptional customer experience.

Join a growing automotive dealership where you will coordinate service activities, assist Advisors and Technicians, and drive profitability and safety.