Assistant Restaurant Manager

SRG Hospitality; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

SRG Hospitality is seeking an Assistant Restaurant Manager in Sydney, NSW, to lead daily restaurant operations across SRG venues. You will be the calm, visible leader on the floor, briefing the team, maintaining standards, and developing talent to deliver exceptional hospitality.

You’ll support the Restaurant Manager, manage floor discipline, and coordinate with FOH supervisors. Regular travel across SRG venues and full working rights in Australia are required for this role.

Qualifications

• Ability to lead front-of-house during busy service.
• Develop staff through coaching and feedback.
• Strong organisational and hospitality instincts.

Responsibilities

• Cultivate guest connection by leading visibly on the floor.
• Own operational excellence with daily briefings, floor setup and shift discipline.
• Lead and develop FOH team through training and assessments.
• Manage information flow, SevenRooms updates, pre-service briefing, and shift handovers.
• Exercise sound judgement to resolve issues, adjust labour and update GM on priorities.
• Champion SRG collaboration across kitchen, bar, reservations and events.

Skills

Floor leadership

Emotional intelligence

Coaching mindset

Organisational skills

Commercial awareness

SevenRooms experience

NSW RSA certification

Australian working rights

Education

NSW RSA Certification

Tools

SevenRooms

Job description

Assistant Restaurant Manager Sydney, NSW | Full-Time, Permanent | Venue Leadership

Locations: VT, SLB, RRB, RCB, TJ

Be the engine of the floor.

SRG Hospitality is looking for an Assistant Restaurant Manager who sets the tone at every briefing, holds the standard through every shift, and turns great service into genuine, human hospitality — the kind our guests remember and come back for.

The Opportunity

As Assistant Restaurant Manager, you’ll support the Restaurant Manager in leading the daily execution of restaurant operations across one of Sydney’s premium hospitality venues. You’ll be the calm, capable presence on the floor — briefing the team, holding the standard, developing talent, and making the in-the-moment calls that keep service seamless and guests genuinely looked after.

Reports to: Restaurant ManagerLeads: Restaurant Supervisors and Front-of-House team membersLocation: Sydney, NSW — regular travel across all SRG venues

What You’ll Do

• Cultivate meaningful guest connection — lead visibly on the floor, read the room, and turn every service into a memorable one.
• Own operational excellence — run daily briefings, set the floor, manage the room plan, and uphold open/close discipline every shift.
• Lead and develop the FOH team — train new starters, run quarterly assessments, and build development plans for high-potential staff.
• Keep information flowing — manage SevenRooms weekly, brief the floor pre-service, and hand over cleanly between shifts.
• Exercise sound judgement — resolve issues at service level, adjust labour to match demand, and keep the GM informed on what matters.
• Champion “One SRG” — collaborate with kitchen, bar, reservations and events, and bring ideas to every management meeting.

What We’re Looking For

• Confident floor leadership — calm, clear direction through busy, high-pressure service.
• High emotional intelligence and a natural instinct for genuine hospitality.
• A coach at heart — someone who develops people through feedback, not just instruction.
• Sharp organisational skills across reservations, table planning and team coordination.
• Commercial awareness — labour deployment, cover flow, and how service quality drives performance.
• Experience with SevenRooms or an equivalent reservation platform (preferred).
• Current NSW RSA Certification and a working understanding of NSW liquor licensing.
• Previous leadership experience in a restaurant or hospitality venue (preferred).
• Full working rights in Australia.

Why SRG Hospitality

SRG is a premium, multi-venue hospitality group built on a simple belief: hospitality is personal. We invest in our leaders — through structured development, clear career pathways, and a culture where craft, ownership, heart and togetherness aren’t just values on a wall, they’re how we run service every single day.