Assistant Project Officer, Housing Services – Liverpool

NSW Department of Communities and Justice; Liverpool; On-site; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Competitive pay and conditions

Flexible, autonomous work environment

Training and development opportunities

Job summary

NSW Department of Communities and Justice – Liverpool NSW is seeking an Assistant Project Officer to join the Housing Response Centre, supporting project design and delivery to improve service outcomes for clients, staff and communities.

You will work in a team to provide expert advice, coordinate activities and drive improvements, ensuring tasks align with directorate responsibilities and project plans are delivered on time and to standard.

Qualifications

• Ability to meet tight deadlines in an environment characterised by conflicting priorities and multiple stakeholders.
• Experience maintaining project related reports and registers to ensure accountability and integrity of data.
• Communicate effectively and demonstrate a thorough knowledge of the services.
• Ability to work well autonomously and as part of a team.

Responsibilities

• Provide information and answer questions efficiently on Homes NSW policy and processes from internal and external stakeholders.
• Guide staff to locate and utilise relevant resources to support decision-making and empowerment.
• Contribute to the preparation of correspondence, communication and resource material.
• Communicate with clients and stakeholders to coordinate on shared deliverables and outcomes.
• Conduct research or seek guidance in order to better inform Homes NSW policy and processes.
• Assist the service team with completing tasks and implementing project plans as required to ensure agreed outcomes are achieved.
• Work with the Service Managers and Project Officers to identify and implement service improvements.
• Assist with escalations and queue monitoring as needed.

Skills

Meeting tight deadlines

Project reporting

Communication

Autonomous teamwork

Job description

NSW Department of Communities and Justice – Liverpool NSW is seeking an Assistant Project Officer to join the Housing Response Centre, supporting project design and delivery to improve service outcomes for clients, staff and communities.

You will work in a team to provide expert advice, coordinate activities and drive improvements, ensuring tasks align with directorate responsibilities and project plans are delivered on time and to standard.