Assistant Manager Sentence Management

Queensland Government; Ipswich City; On-site; AUD 70,000 - 110,000; Full time

Job summary

Queensland Government in Ipswich is seeking an experienced individual contributor leader to supervise a team and support the Manager in applying human resource management processes.

You will work under pressure, meet deadlines, interpret legislation and policy in a criminal justice context where relevant, maintain governance and quality assurance systems, and prepare complex reports for stakeholders. Strong communication and staff engagement skills are essential.

Qualifications

• Experience supervising a team and supporting HR processes.
• Ability to work under pressure and meet deadlines, escalating issues when needed.
• Experience with governance and quality assurance in a government context preferred.
• Strong written and verbal communication with attention to detail in reports.

Responsibilities

• Lead and mentor staff, coach and develop teams.
• Prepare complex reports for internal and external stakeholders.
• Escalate issues and negotiate resolutions as required.

Skills

Team leadership

HR processes

Governance

Quality Assurance

Stakeholder communication

Staff engagement

Coaching & mentoring

Difficult conversations

Job description

The most suitable applicant will demonstrate their applied knowledge, skills and experiences against these essential role requirements of the Individual contributor leadership stream:- Experience and a demonstrated skill set for supervising and leading a team including supporting the Manager in the application of human resource management processes;- Demonstrated ability to work under pressure, meet tight deadlines, respond to new and unexpected events and appropriately escalate issues;- Experience in the criminal justice environment including the interpretation and application of legislation, policy and practice directives in an operational environment is preferable or alternatively possess a similar work experience that demonstrates your previous exposure to governed systems and an ability to rapidly acquire necessary knowledge;- Demonstrated ability to maintain governance and oversight systems including using information to support service delivery and performance as well as to maintain effective quality assurance processes;- Strong written and oral communication skills and an attention to detail in this regard including in the preparation of and completion of complex reports, for both internal and external stakeholders; and- Proven skills in staff engagement including coaching, mentoring and staff development as well as experience in conducting difficult conversations, negotiating resolutions and appropriately reporting issues and actions.Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.