Assistant Manager - Royal Hotel

Endeavour Group Careers; Gatton; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

ALH Hotels discount card

Wellbeing support via Endeavour Group

Résumé du poste

Endeavour Group’s Royal Hotel in Gatton is seeking a floor-owning Assistant Manager to lead a busy pub team, ensuring top-tier service and community engagement. This hands-on role requires physical tasks, licensing compliance, and strong front-of-house leadership across bar, bistro, and gaming areas.

You will mentor staff, collaborate with the Publican, and help maintain high standards while delivering an energetic, welcoming atmosphere for locals and visitors alike.

Qualifications

• Hands-on role with manual handling and lifting as part of regular duties.
• Must hold RSA/RSG, RMLV and Approved Managers Licence as per state requirements.
• Experience supervising in bar, bistro or gaming room favored.
• Confident, prideful and people-oriented leader capable of representing the pub when the boss is away.

Responsabilités

• Know the locals well and become part of the crew.
• Support the Publican to run the pub smoothly, safely, and with great vibe.
• Learn the ropes of being a Publican while leading a team of hospo staff.
• Manage hiccups before they become problems.
• Bring energy, service, and smiles on every shift.

Connaissances

People skills

Leadership

Customer service

Team coordination

Formation

RSA/RSG, RMLV and Approved Managers Licence

Description du poste

Job Description

Job Description

Assistant Manager | Royal Hotel

Are you a hospitality professional ready to take the next step in your management career? The Royal Hotel in Gatton is looking for a floor-owning, high-energy Assistant Manager who loves the buzz of a busy pub and knows how to lead a team from the front.

"The Royal" is a true community engine room. Whether it's a packed Friday night in the public bar, a busy family lunch trade in the bistro, or managing our premier gaming room, there is never a dull moment. We need a versatile leader who is passionate about great service, values community connections, and keeps standards high across every shift.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup