Assistant Manager - Queens Beach Hotel

ALH Hotels; Bowen; Presencial; AUD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discount card

Wellbeing support

Employee assistance program

Resumo da oferta

Queens Beach Hotel in Bowen, QLD is seeking a hands-on Assistant Manager to drive daily operations, lead a collaborative management team, and elevate guest experiences across bar, bistro and gaming. You will mentor the hospitality crew, coordinate cross‑department activity, and ensure safety and smooth service while staying hands-on with stock, deliveries, and high-energy shifts.

A current RSA/RSG, RMLV and Approved Managers Licence is required; if you’re ready to lead and learn, we’d love to

Qualificações

• Experience supervising hospitality teams.
• Hands-on management in a busy venue.
• Current RSA/RSG, RMLV and Approved Managers Licence.

Responsabilidades

• Lead and mentor a team across bar, bistro and gaming areas.
• Partner with venue leaders to run peak shifts.
• Ensure safe, smooth operations and high guest service.
• Handle issues quickly to maintain a great vibe.

Conhecimentos

Team leadership

Customer service

Hospitality knowledge

Descrição da oferta de emprego

If you are a hands-on manager who thrives in the center of the action, the Queens Beach Hotel offers a dynamic, oceanfront stage for your leadership skills. From busy weekend family dining and live sports trade to high-touch service in our gaming lounge, no two days here are ever the same.

You won't be working in isolation, our management structure relies on a collaborative group of Assistant Managers working together on the floor. You’ll partner directly with fellow venue leaders to run peak shifts, mentor our energetic hospitality crew, coordinate cross-departmental operations, and deliver an outstanding experience for our regular locals and visiting holidaymakers.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licenceas per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you’ll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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