Assistant Manager - Miranda

Storhub Australia; Sydney; On-site; AUD 59,000 - 72,000; Part time

Benefits offered by this job

Tuesday–Saturday roster

Leadership development

Career progression

Job summary

StorHub Australia is seeking an Assistant Store Manager to join our team and deliver an exceptional customer experience at our self-storage facility in Sydney. You will work alongside the Store Manager to drive sales, ensure operational excellence and deliver high service standards.

This part-time leadership role focuses on coaching staff, achieving occupancy and revenue targets, and maintaining a safe, clean facility for customers.

Qualifications

• Experience in retail, hospitality, customer service or a similar environment.
• Previous leadership or supervisory experience (preferred but not essential).
• Confidence in achieving sales targets and identifying opportunities.
• Strong communication and relationship-building skills.
• Excellent organisation and attention to detail.
• The ability to work independently and make sound decisions.

Responsibilities

• Delivering exceptional customer service and creating outstanding customer experiences.
• Helping customers find the right storage solution for their needs.
• Converting enquiries into rentals while promoting StoreProtect and other value-added products.
• Supporting the Store Manager to achieve sales, occupancy and revenue targets.
• Maintaining a clean, safe and secure facility that customers can be proud to use.
• Completing daily administration, cash handling and operational tasks.
• Coaching and supporting Store Sales Assistants to deliver outstanding results.
• Taking ownership of the centre in the Store Manager's absence.
• Building strong relationships with customers and resolving enquiries professionally.

Job description

Join One of Australia's Fastest Growing Self Storage Businesses

At StorHub Australia, we're passionate about helping people through life's transitions by providing outstanding storage solutions and exceptional customer service. We're looking for a motivated Assistant Store Manager to join our team and help deliver an exceptional experience for every customer.

Working alongside the Store Manager, you'll play an important role in driving sales, maintaining operational excellence and ensuring our customers receive industry-leading service.

What You'll Be Doing

• Delivering exceptional customer service and creating outstanding customer experiences.
• Helping customers find the right storage solution for their needs.
• Converting enquiries into rentals while promoting StoreProtect and other value-added products.
• Supporting the Store Manager to achieve sales, occupancy and revenue targets.
• Maintaining a clean, safe and secure facility that customers can be proud to use.
• Completing daily administration, cash handling and operational tasks.
• Coaching and supporting Store Sales Assistants to deliver outstanding results.
• Taking ownership of the centre in the Store Manager's absence.
• Building strong relationships with customers and resolving enquiries professionally.

About You

We're looking for someone who enjoys working with people, thrives in a customer-focused environment and takes pride in delivering great results.

You’ll ideally have:

• Experience in retail, hospitality, customer service or a similar environment.
• Previous leadership or supervisory experience (preferred but not essential).
• Confidence in achieving sales targets and identifying opportunities.
• Strong communication and relationship-building skills.
• Excellent organisation and attention to detail.
• The ability to work independently and make sound decisions.

Why Join StorHub?

At StorHub Australia, we invest in our people and provide opportunities to build long-term careers.

We Offer

• $65,000 per annum + Super
• Consistent Tuesday to Saturday roster
• Supportive and collaborative team culture.
• Ongoing training and leadership development
• Career progression opportunities within a rapidly growing national business
• Supportive, collaborative and high-performing team culture
• Opportunity to work with one of Australia's fastest-growing self-storage providers

Ready to Join Us?

If you're passionate about customer service, enjoy leading by example and are looking for a rewarding part-time leadership role, we'd love to hear from you.